Higher Ed Client Success Manager — Regional Travel

Jenzabar

Minneapolis (MN)

On-site

USD 48,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

PTO

Paid Parental Leave

Paid Holidays

Short Term Disability

Long Term Disability

401K

Educational Assistance

Job summary

Jenzabar is seeking a Client Success Manager with 2+ years in Higher Education or Client Service, located in the Minneapolis area. You will maintain strong client relationships and act as a liaison between clients and Jenzabar, driving ROI through data-driven insights and personalized service.

Travel 50-75% across the North Central region including the US and Canada, and participate in regional conferences to expand strategic partnerships and growth opportunities.

Qualifications

Bachelor's Degree required.
Background in Higher Education preferred.
Experience as an Account Manager in HE space is a plus.
Strong communication skills are essential.

Responsibilities

Maintain positive client relationships to maximize product/service satisfaction.
Act as liaison between organization and clients.
Leverage data to personalize client ROI.
Provide client service training for continuous improvement.
Visit and conduct annual reviews with each client.
Develop strategic relationships with senior level contacts.
Collaborate with Account Executive & Sales Manager on future sales.

Skills

Communication skills

Higher Education experience

HE Account Manager experience

Travel readiness

Education

Bachelor's Degree

Job description

Travel 50-75% across the North Central region including the US and Canada, and participate in regional conferences to expand strategic partnerships and growth opportunities.

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