High-Volume Medical Scheduler

MaineGeneral Medical Center; Waterville (ME); On-site; USD 29,000 - 51,000; Full time

Job summary

MaineGeneral Medical Center is seeking an experienced scheduling professional to join our Central Scheduling team. You will manage high-volume appointment and diagnostic scheduling with attention to resource utilization and timely access to care.

Collaborate with patients, physicians, and staff to minimize conflicts and ensure smooth patient flow, while delivering outstanding service and protecting patient privacy in a fast-paced environment.

Qualifications

• Minimum 3 years in a high-volume healthcare setting, with diagnostic test scheduling focus.
• Experience in hospital central scheduling is preferred.
• Strong communication with patients and colleagues; customer-focused approach.

Responsibilities

• High-volume scheduling of patient appointments and diagnostic procedures with efficient resource use.
• Collaborate with patients, physicians, and healthcare professionals to coordinate schedules and resolve conflicts.
• Provide superior customer service and address inquiries to ensure a positive scheduling experience.
• Maintain privacy and confidentiality in line with HIPAA regulations.

Skills

Healthcare scheduling

Customer service

HIPAA knowledge

EMR systems

Microsoft Office

Tools

EMR systems

Microsoft Office

IM applications

Job description

MaineGeneral Medical Center is seeking an experienced scheduling professional to join our Central Scheduling team. You will manage high-volume appointment and diagnostic scheduling with attention to resource utilization and timely access to care.

Collaborate with patients, physicians, and staff to minimize conflicts and ensure smooth patient flow, while delivering outstanding service and protecting patient privacy in a fast-paced environment.