High-Velocity Loan & Tax Services Specialist

WAC-TN World Finance Corporation of Tennessee; Livingston (TN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Long-term disability

Mental health support

401(k) with company match

Paid holidays and vacation

Volunteer time

Predictable schedules

Job summary

World Finance seeks a Financial Services Representative to drive loan sales, handle collections, and provide tax preparation support in an office-based role in Livingston, TN. You will contact customers, secure payments, process applications, and assist with in-person service, maintaining compliance and accuracy.

Compensation is hourly with performance-based bonus opportunities. Expect a fast-paced environment with daily outreach, strong customer interaction, and opportunities for advancement

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Strong communication, problem-solving, and organizational skills.
• Ability to handle high-volume calls and difficult conversations.

Responsibilities

• Drive and close loan sales by taking applications and explaining terms.
• Conduct daily outbound outreach for collections, tax services, and new business.
• Manage delinquent accounts by securing payments and setting arrangements.
• Assist customers in person with loan applications, tax preparation, and account questions.
• Process payments and document activity in company systems.
• Maintain accurate and compliant records and timely tax documentation.

Skills

Sales experience

Customer service

Collections experience

Account management

Communication skills

Education

High school diploma or equivalent

Job description

World Finance seeks a Financial Services Representative to drive loan sales, handle collections, and provide tax preparation support in an office-based role in Livingston, TN. You will contact customers, secure payments, process applications, and assist with in-person service, maintaining compliance and accuracy.

Compensation is hourly with performance-based bonus opportunities. Expect a fast-paced environment with daily outreach, strong customer interaction, and opportunities for advancement