High-Impact Spa Leader | Build Teams, Boost Revenue

Slick Rock Tanning & Spa; Spokane (WA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

$23 - $27/hr + Monthly Bonuses

401(k) w/3.5% match

Health insurance

Dental Insurance

Vision Insurance

Accident Insurance

Paid time off

Employee Wellness membership (free Sun

Employee discounts

Paid training

Professional development

Community service opportunities

Team events

Job summary

Slick Rock Tanning & Spa is seeking a Spa Manager to oversee daily operations at a Spokane area location, leading a 5-8 Wellness Consultant team to hit revenue goals while delivering exceptional client service. You’ll drive sales performance, optimize scheduling, coach and mentor staff, and foster a high-performing culture through accountability and clear performance expectations.

You’ll work in one of our Spokane area spas (North Spokane, Spokane Valley, or South Hill) and be responsible for

Qualifications

• 2+ years of experience in the beauty or wellness industry (managerial/supervisory preferred).
• 4+ years of progressive leadership experience.
• Strong sales performance mindset with the ability to coach and develop a team.
• Ability to analyze sales data, identify trends, and take action to improve results.
• Strong communication, collaboration, and problem-solving skills.
• Ability to work in a fast-paced environment and stay adaptable and accountable.
• Proficiency with MS Office, Windows, Google Suite, and similar software.
• High emotional intelligence and ability to build strong team relationships.
• High School Diploma or GED required; Bachelor’s preferred in business or related field.

Responsibilities

• Lead and align team efforts to protect client loyalty and exceed revenue goals.
• Recruit, interview, and hire top talent to meet scheduling needs and position requirements.
• Track and evaluate daily, weekly, and monthly sales performance and set goals accordingly.
• Conduct 1:1 meetings, performance evaluations, coaching, and corrective actions per company policy.
• Develop future leaders through continuous mentorship.
• Execute promotional rollouts, distribute marketing materials, and lead adoption of best practices.
• Communicate and implement company initiatives, policies, and processes consistently.
• Ensure every client receives outstanding service and resolve client concerns professionally.
• Foster a positive, motivated, and cohesive team culture.
• Lead by example with strong standards, professionalism, and accountability.
• Build staff schedules to meet workflow and sales needs while avoiding unnecessary overtime.
• Perform other duties as assigned.

Skills

Leadership

Sales coaching

Data analysis

Communication

MS Office / Google Suite

Team building

Education

HS Diploma or GED

Bachelor's preferred in business or related field

Tools

MS Office

Google Suite

Windows

Job description

Slick Rock Tanning & Spa is seeking a Spa Manager to oversee daily operations at a Spokane area location, leading a 5-8 Wellness Consultant team to hit revenue goals while delivering exceptional client service. You’ll drive sales performance, optimize scheduling, coach and mentor staff, and foster a high-performing culture through accountability and clear performance expectations.

You’ll work in one of our Spokane area spas (North Spokane, Spokane Valley, or South Hill) and be responsible for