High-Impact Jewelry Store Growth Leader

BURDLIFE; Johns Creek (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based bonus opportunities

Employee discounts

Paid time off

401(k)

Job summary

BURDLIFE Jewelry in Johns Creek/Atlanta area is seeking a Sales Performance Manager to drive revenue growth across stores. You will coach sales teams, optimize conversion rates, and lead high-impact training initiatives on selling techniques, product knowledge, and clienteling.

This role partners with leadership on promotions, launches, and events, reviews sales data to close gaps, and develops future store managers.

Qualifications

• 3+ years of retail leadership, sales management, or high-volume retail experience.
• Proven track record of increasing retail sales and improving store performance.
• Strong experience coaching and developing sales teams.
• Excellent leadership and communication skills.
• Comfortable managing multiple locations and priorities.
• Experience in jewelry, luxury retail, fashion, beauty, hospitality, or specialty retail preferred.
• Must be 18 years of age or older.

Responsibilities

• Drive revenue growth and improve sales performance.
• Coach sales associates on selling techniques, customer engagement, product knowledge, upselling, cross-selling, and clienteling.
• Increase key retail metrics including conversion rate, average transaction value, units per transaction, repeat customers, and service-to-product sales.
• Review daily, weekly, and monthly sales reports to identify trends, opportunities, and performance gaps.
• Create measurable action plans for stores and employees that are not meeting sales expectations.
• Lead individual and group sales training sessions.
• Hold team accountable for executing sales strategies and achieving established goals.
• Identify top performers and help develop future Store Managers and retail leaders.
• Support hiring, interviewing, onboarding, training, and performance management.
• Partner with leadership on promotions, product launches, events, marketing initiatives, and new store openings.
• Monitor customer feedback and identify opportunities to improve service, retention, and loyalty.
• Lead by example and demonstrate exceptional selling behaviors while working alongside teams in-store.
• Provide leadership with regular performance updates, opportunities, challenges, and recommended solutions.

Skills

Retail leadership

Sales management

Coaching teams

KPI analytics

Job description

BURDLIFE Jewelry in Johns Creek/Atlanta area is seeking a Sales Performance Manager to drive revenue growth across stores. You will coach sales teams, optimize conversion rates, and lead high-impact training initiatives on selling techniques, product knowledge, and clienteling.

This role partners with leadership on promotions, launches, and events, reviews sales data to close gaps, and develops future store managers.