Sales Performance Manager – Retail Growth & Leadership

BURDLIFE; Atlanta (GA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based bonus

Employee discounts

Paid time off

401(k)

Job summary

BURDLIFE Jewelry is seeking a Sales Performance Manager to drive revenue growth across our retail network. You will coach stores, optimize selling techniques, product knowledge, and clienteling to boost KPIs like conversion rate and average transaction value.

With 3+ years of leadership in high-volume retail, you will lead training, monitor performance, and partner with leadership on promotions and store openings.

Qualifications

• 3+ years of retail leadership, sales management, or high-volume retail experience.

Responsibilities

• Drive revenue growth and improve sales performance.
• Coach sales associates on selling techniques, customer engagement, product knowledge, upselling, cross-selling, and clienteling.
• Increase key retail metrics including conversion rate, average transaction value, units per transaction, repeat customers, and service-to-product sales.
• Review daily, weekly, and monthly sales reports to identify trends, opportunities, and performance gaps.
• Create measurable action plans for stores and employees that are not meeting sales expectations.
• Lead individual and group sales training sessions.
• Hold team accountable for executing sales strategies and achieving established goals.
• Identify top performers and help develop future Store Managers and retail leaders.
• Support hiring, interviewing, onboarding, training, and performance management.
• Partner with leadership on promotions, product launches, events, marketing initiatives, and new store openings.
• Monitor customer feedback and identify opportunities to improve service, retention, and loyalty.

Skills

Retail leadership

Sales management

High-volume retail

Coaching & training

KPIs & analytics

Job description

BURDLIFE Jewelry is seeking a Sales Performance Manager to drive revenue growth across our retail network. You will coach stores, optimize selling techniques, product knowledge, and clienteling to boost KPIs like conversion rate and average transaction value.

With 3+ years of leadership in high-volume retail, you will lead training, monitor performance, and partner with leadership on promotions and store openings.