High-Earning Automotive Service Advisor – Top Performers

All Star Toyota Inc; Baton Rouge (LA); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with match

Paid Vacation/Holidays

Accrued PTO

Employee discounts on products & |

Training and Career Development

Balanced work schedule

Job summary

All Star Toyota of Baton Rouge, part of Hudson Automotive Group, seeks an experienced Service Advisor for our award-winning, high-volume service department. You will guide customers through the service process, coordinate with technicians, and help ensure a smooth drop-off and pick-up experience.

Qualified candidates bring strong customer service experience, CRM proficiency, excellent communication, and emotional intelligence.

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• CRM Software Experience.
• Excellent communication skills.
• Strong amount of emotional intelligence.

Responsibilities

• Guide customers through the service process from drop-off to completion.
• Upsell maintenance and services when appropriate to enhance value.
• Collaborate with technicians and service team to ensure quality repairs.
• Maintain accurate notes in the CRM and follow up with customers as needed.

Skills

Customer service

CRM software experience

Excellent communication

Emotional intelligence

Tools

CRM Software

Job description

All Star Toyota of Baton Rouge, part of Hudson Automotive Group, seeks an experienced Service Advisor for our award-winning, high-volume service department. You will guide customers through the service process, coordinate with technicians, and help ensure a smooth drop-off and pick-up experience.

Qualified candidates bring strong customer service experience, CRM proficiency, excellent communication, and emotional intelligence.