High-Earning Automotive Service Advisor | Growth & Training

Westmont Porsche; Westmont (IL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance, and

Job summary

Ed Napleton Automotive Group is seeking a Service Advisor for Napleton's Westmont Porsche. This role serves as a liaison between customers and technicians, recommending vehicle repairs and maintaining high levels of customer service throughout the service lane.

We offer a potential pay range of $70,000–$120,000 per year, including incentive-based pay. The group emphasizes years of family ownership, comprehensive benefits, and extensive ongoing training.

Qualifications

• Exceptional Customer Service Skills.
• Tech-savvy and able to learn and utilize technology.
• Previous Automotive Service Advisor experience is a plus but not required.
• Willingness to undergo a background check and drug screen.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.
• Other duties as assigned.

Skills

Exceptional Customer Service Skills

Tech Savvy

Automotive Service Advisor experience

Job description

Ed Napleton Automotive Group is seeking a Service Advisor for Napleton's Westmont Porsche. This role serves as a liaison between customers and technicians, recommending vehicle repairs and maintaining high levels of customer service throughout the service lane.

We offer a potential pay range of $70,000–$120,000 per year, including incentive-based pay. The group emphasizes years of family ownership, comprehensive benefits, and extensive ongoing training.