High-Density Thermal System Engineer

Vertiv; Westerville (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Vertiv seeks a High-Density Thermal System Engineer to strengthen the thermal technical support team for high-density and liquid cooling products. You will lead the support across mechanical, electrical, quality, monitoring, and controls, driving continuous improvement and troubleshooting.

The ideal candidate brings deep thermal dynamics expertise, strong leadership, and proven ability to mentor a technical team while coordinating with R&D and Offering to integrate new technologies into existing

Qualifications

• Experience in thermal management and high-density/ liquid cooling systems required.
• Strong leadership and team-building capabilities.
• Excellent written and verbal communication skills.
• Proven ability to mentor and drive continuous improvement.

Responsibilities

• Lead thermal management support for high-density and liquid cooling applications.
• Mentor and support team members to foster collaboration and technical growth.
• Collaborate with R&D and Offering to integrate new technologies.
• Implement best practices to enhance thermal processes and continuous improvement.
• Oversee testing and upgrade/retrofit programs in lab or customer sites.
• Diagnose and address thermal performance issues in complex systems.
• Provide cross-functional technical support across mechanical, electrical, quality, monitoring, and control systems.
• Travel onsite to address escalated issues or attend customer meetings.
• Develop and maintain technical documentation and support content for high-density products.

Skills

Thermal dynamics

Customer interaction

Leadership

Documentation

Troubleshooting

Education

Bachelor’s degree in Mechanical Engineering

Job description

JOB DESCRIPTION

We are seeking a

Position Summary

We are seeking a High-Density Thermal System Engineer to strengthen thermal technical support team for high-density applications. Leading support across mechanical, electrical, quality, monitoring, controls, and troubleshooting for high-density and liquid cooling products. The ideal candidate will possess deep expertise in thermal dynamics, demonstrate strong leadership skills, and drive continuous improvement initiatives.

Responsibilities

• Lead the support of thermal management systems for high-density and liquid cooling applications.
• Mentor and support team members, fostering a collaborative environment and promoting technical growth within the team.
• Work closely with R&D and Offering to integrate new technologies and solutions into existing systems effectively.
• Implement best practices and innovative solutions to enhance thermal management processes and drive continuous improvement.
• Oversee implementation of upgrade/retrofit programs first article testing in the lab or at customer sites.
• Identify and resolve issues related to thermal performance, including diagnosing, and addressing problems in high-density and liquid cooling systems.
• Provide technical support across mechanical, electrical, quality, monitoring, and control systems to ensure seamless integration and performance of thermal solutions.
• Onsite travel to address escalated issues and/or attend customer meetings.
• Lead the development and maintenance of technical documentation, and support content for high-density products.
• Communicate effectively to understand customer needs, provide technical support, and resolve issues, ensuring high levels of customer satisfaction.
• Monitor industry trends and emerging technologies in thermal management and cooling systems and provide recommendations for incorporating these advancements into current processes.
• Stay abreast of HVAC and AHRI codes and standards for thermal products.
• Stay informed about new products, revisions, updates, and upgrades that may affect product operation.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Thermal Engineering, Thermal Dynamics, or a related field required.
• Minimum of five years experience interacting with customers on a technical level required.
• Working knowledge of glycol and water quality is a plus.
• Experience and Knowledge of Vertiv thermal products is a plus.
• Deep expertise in thermal dynamics and proven ability to optimize complex thermal systems.
• At least 5 years of experience in thermal management, specifically with high-density and liquid cooling systems.
• Excellent writing and verbal communication skills.
• Excellent organizational and time management skills.
• Strong leadership skills with a proven ability to direct, build, and lead technical teams.
• Possess a positive attitude and flexibility in a rapidly changing environment.
• Detail oriented and self-motivated with the ability to work without direct supervision.
• Proficient PC skills including all Microsoft Office products and web-based technologies.
• Must be able to read and interpret electrical diagrams, piping drawings and blueprints.
• Strong skill sets: Customer service skills, troubleshooting skills, Safety minded, Microsoft Office and web-based technology, Mechanical aptitude.
• Interpersonal Skills, Professional, Reliable, Team Player.

Positions Eligibility Requirements

• 20% travel will be required, work flexible schedules, and maintain valid driver’s license.