Herons AM Server

The Umstead Hotel and Spa; Cary (NC); On-site; USD 21,000 - 34,000; Full time

Job summary

The Umstead Hotel and Spa in Cary, NC seeks a courteous server to provide polite, professional, and fast service across the restaurant, bar, and room service. You will manage orders, communicate guest needs, and work as part of a close-knit team to ensure an exceptional dining experience.

Responsibilities include taking orders, delivering hot and cold dishes, clearing tables, and supporting In Room Dining as needed. High grooming standards and a guest-first attitude are essential.

Qualifications

• Report to work at the scheduled time, neatly groomed and in a clean uniform.
• Accurately take food orders, record allergies or special needs, and communicate efficiently.
• Deliver food from kitchen (hot and cold) accurately.
• Assist in clearing and resetting tables and transporting food to and from kitchens.
• Coordinate activities with Servers to ensure a smooth dining experience.
• Display a cordial, accommodating, hospitable disposition with guests.
• Assist with In Room Dining and kitchen duties as assigned.

Responsibilities

• Provide polite, professional, fast, and courteous service in a fine dining setting.
• Take orders accurately and communicate guest allergies or special needs.
• Deliver food and beverages to tables and guests.
• Clear and reset tables; transport items to and from kitchen.
• Work with team to ensure a smooth, enjoyable dining experience.

Skills

Customer service

Hospitality experience

Grooming standards

Teamwork

Education

High school diploma or equivalent

Job description

Basic Job Function:To help the overall day to day operation and long term outlook of the restaurant; to give each guest top-rated service with quality knowledge, understanding and interest in every component of the dishes and beverages that they serve.Job Description:Main duty is to provide polite, professional, fast, and courteous service. The level of professionalism expected is high. As a server, your section is the entire restaurant—the bar, the phone, the food line, etc. This isn’t to say you will have every table to yourself, all essential functions from taking orders to polishing glasses, pouring water and wine, bussing tables and resetting tables, to running food. All of these and more define our teamwork and attitude. Your positive attitude and how you fit into our team is essential. With that in mind the restaurant is your house and the guests are your guests. Treat them with respect, and you will receive the same in return. While the responsibility of assuring great service to the entire restaurant is big, with teamwork it becomes easy and flowing.Job Requirements:Report to work at the scheduled time, neatly groomed and in a clean uniform.Accurately take food order from guest, place it into micros 100% accurately, obtain information of allergies and or special needs and communicate that efficiently.Accurately deliver food from kitchen, Hot and Cold.Assist in the clearing and resetting of tables, and transport of food to and from kitchens.Coordinate activities with Servers to execute a smooth flowing dining experience for guests.Display a cordial, accommodating, and hospitable disposition while interacting with guests.Assist with In Room Dining service and performing duties in the kitchen, as assigned.Transport supplies as needed.In addition, other duties may be required as directed by your Manager.*pay range includes tips*Experience:Serving experience required; hospitality experience preferredCustomer service: 1 year (Preferred)Restaurant experience: 1 year (Preferred)Serving: 1 year (Preferred)Food preparation: 1 year (Preferred)Education:High school or equivalent education requiredLicenses or Certificates:Ability to obtain and/or maintain any government required licenses, certificates or permits.Grooming:All employees must maintain a neat, clean and well-groomed appearance per The Umstead Hotel standards.Benefits:Dental insuranceEmployee discountFlexible scheduleHealth insurancePaid time offVision insuranceRestaurant type:Fine dining restaurantShift:8 hour shiftWeekly day range:Weekend availability