Herons AM Server

The Umstead Hotel & Spa; Cary (NC); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

The Umstead Hotel & Spa in Cary, NC is seeking a dedicated server to provide polite, professional, fast, and courteous service in a fine dining setting. Your section includes the entire restaurant, from the bar to the dining room, with teamwork ensuring a seamless guest experience.

Essential duties include taking orders, delivering food, bussing and resetting tables, and supporting In Room Dining as needed.

Qualifications

• Serving experience required; hospitality experience preferred.
• Customer service: 1 year (Preferred).
• Restaurant experience: 1 year (Preferred).
• Serving: 1 year (Preferred).
• Food preparation: 1 year (Preferred).

Responsibilities

• Take orders accurately and communicate allergies to guests.
• Accurately deliver food from kitchen, hot and cold.
• Assist in clearing and resetting tables, transport of food.
• Coordinate activities with Servers for a smooth dining experience.
• Display a cordial, hospitable disposition with guests.
• Assist with In Room Dining service and duties in the kitchen as assigned.
• Transport supplies as needed.
• Other duties as directed by your Manager.

Skills

Hospitality experience

Customer service

Serving experience

Food service

Education

High school or equivalent

Job description

Job Details:

Job Location: NC The Umstead Hotel and Spa - Cary, NC 27513, Salary Range: $28.00 - $31.00 Hourly, Job Shift: AM/Day, Basic Job Function:

Job Description:

Main duty is to provide polite, professional, fast, and courteous service. The level of professionalism expected is high. As a server, your section is the entire restaurant—the bar, the phone, the food line, etc. This isn’t to say you will have every table to yourself, all essential functions from taking orders to polishing glasses, pouring water and wine, bussing tables and resetting tables, to running food. All of these and more define our teamwork and attitude. Your positive attitude and how you fit into our team is essential. With that in mind the restaurant is your house and the guests are your guests. Treat them with respect, and you will receive the same in return. While the responsibility of assuring great service to the entire restaurant is big, with teamwork it becomes easy and flowing.

Job Requirements:

• Report to work at the scheduled time, neatly groomed and in a clean uniform.
• Accurately take food order from guest, place it into micros 100% accurately, obtain information of allergies and or special needs and communicate that efficiently.
• Accurately deliver food from kitchen, Hot and Cold.
• Assist in the clearing and resetting of tables, and transport of food to and from kitchens.
• Coordinate activities with Servers to execute a smooth flowing dining experience for guests.
• Display a cordial, accommodating, and hospitable disposition while interacting with guests.
• Assist with In Room Dining service and performing duties in the kitchen, as assigned.
• Transport supplies as needed.
• In addition, other duties may be required as directed by your Manager.

*pay range includes tips*

Qualifications: Experience:

• Serving experience required; hospitality experience preferred
• Customer service: 1 year (Preferred)
• Restaurant experience: 1 year (Preferred)
• Serving: 1 year (Preferred)
• Food preparation: 1 year (Preferred)

Education:

High school or equivalent education required

Licenses or Certificates:

Ability to obtain and/or maintain any government required licenses, certificates or permits.

Grooming:

All employees must maintain a neat, clean and well-groomed appearance per The Umstead Hotel standards.

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

Fine dining restaurant

Shift:

8 hour shift

Weekly day range:

Weekend availability