Helpdesk Manager

University of South Carolina; Bluffton (SC); On-site; USD 65,000 - 97,000; Full time

Benefits offered by this job

Health Insurance

Retirement Programs

Paid Tuition

Dependent Scholarships

Annual Leave

Sick Leave

13 Paid Holidays

Paid Parental Leave

Professional Development Opportunities

Job summary

The University of South Carolina Beaufort is seeking a Helpdesk Manager to oversee the campus IT helpdesk, supervise staff, and ensure timely, quality user support.

This full-time role offers a standard 37.5-hour week, a flexible schedule including some evenings and weekends, and a robust benefits package including health insurance, retirement programs, paid tuition, dependent scholarships, annual leave, sick leave, holidays, parental leave and professional development opportunities.

Job description

Please see Special Instructions for more details.

Positions will remain posted on our employment website for a minimum of five (5) business days. After this period, postings may be closed at the department’s discretion. Our site is updated regularly, and the length of the recruitment and screening process may vary depending on the position and related factors. If your qualifications are selected for further consideration, you will be contacted directly by phone or email.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Anticipated Hiring Range Commensurate with experience and education

Location of Vacancy USC Beaufort supported area

Full Time

Hours per Week 37.5

Must be willing to work a flexible schedule to meet the needs of the department. Can include nights and weekends.

Basis 12 months

Job Search Category Information Technology

About USC

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Job Level M1 - Managerial

Business Title (Internal Title) Helpdesk Manager

Campus Beaufort

Work County Beaufort

College/Division USC Beaufort College/Division

Level Department BFT

Information Technology

State Pay Range T05

USC Market Range MRH - $64,827 $81,034 $97,241

Anticipated Hiring Range Commensurate with experience and education

Location of Vacancy USC Beaufort supported area

Part/Full Time Full Time

Hours per Week 37.5

Work Schedule Standard working schedule: Monday – Friday 8:30am – 5:00pm