Help Desk Technician — Mentored Growth with Flexible Policy

Two Sigma; Huntsville (AL); On-site; USD 67,000 - 98,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexibility policy

Job summary

Two Sigma in Huntsville, AL is seeking a Desktop Support engineer with 5+ years of experience to ship collaborative features and support users at scale. Translate napkin ideas into metrics-driven prototypes, decide hardware buy/build for the Huntsville stack, and set PowerShell standards for the engineering org.

Apply Splunk and Emotional Intelligence to solve bias-to-action challenges, and integrate third-party services into the Two Sigma stack.

Qualifications

• 5+ years of Desktop Support experience.
• Authorized to work in the United States without sponsorship.
• Bachelor's degree in a related field, or equivalent practical experience.

Responsibilities

• Translate a napkin idea from Two Sigma founders into a Desktop Support metrics-driven prototype.
• Decide when to buy Hardware Troubleshooting versus build it for Two Sigma's Huntsville, AL stack.
• Set the PowerShell coding standards the rest of Two Sigma engineering follows.
• Apply Splunk and Emotional Intelligence to solve bias-to-action engineering challenges.
• Integrate third-party services and internal tools into the Two Sigma stack.
• Guard the Emotional Intelligence codebase quality through reviews that teach as much as they catch.

Skills

Remote Desktop

PowerShell

Splunk

Emotional Intelligence

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Tools

Remote Desktop

PowerShell

Splunk

Job description

Two Sigma in Huntsville, AL is seeking a Desktop Support engineer with 5+ years of experience to ship collaborative features and support users at scale. Translate napkin ideas into metrics-driven prototypes, decide hardware buy/build for the Huntsville stack, and set PowerShell standards for the engineering org.

Apply Splunk and Emotional Intelligence to solve bias-to-action challenges, and integrate third-party services into the Two Sigma stack.