Help Desk Technician

TEKsystems; Powell (TN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Pre-tax contributions

Life Insurance

Disability insurance

Health Spending Account

Transit benefits

Employee Assistance Program

PTO / Vacation

Job summary

TEKsystems in Powell, TN is seeking a Help Desk Technician for a 6-month contract-to-hire. You will support healthcare end-users with inventory management and charge capture systems and handle general PC software issues onsite.

This role emphasizes initiative, strong customer service, clear communication, and opportunities for growth within TEKsystems. Onsite work, with a salary range of $18–$24 per hour, and comprehensive benefits for eligible temporary staff.

Qualifications

• Excellent written and verbal communication
• Previous customer support experience

Responsibilities

• Support healthcare end-users with inventory management/charge capture systems and general PC software issues
• Provide strong customer service and timely ticket resolution
• Demonstrate initiative to learn and grow with the team

Skills

Help desk

Customer service

Troubleshooting

Ticketing system

Phone support

Technical support

Service desk

Call center

Job description

Description

Our client is looking to add a help desk technician to their team on a 6-month contract to hire basis. This tech will support healthcare end-users with the client's automated inventory management/charge capture systems as well as some general PC software issues.

Big on career advancement and growth opportunities and they are looking for a candidate with call center experience, strong customer service skills, good communication, and most importantly initiative to learn and grow with the team.

Skills

• Help desk support
• Customer service
• Troubleshooting
• Ticketing system
• Support
• Phone support
• Technical support
• Service desk
• Help desk
• Service

Top Skills Details

• Help desk support
• Customer service
• Troubleshooting
• Ticketing system
• Support
• Phone support

Additional Skills & Qualifications

• Excellent Written and verbal communication
• Previous customer support experience

Job Type & Location

This is a Contract to Hire position based out of Powell, TN.

Pay and Benefits

The pay range for this position is $18.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Powell, TN.

Application Deadline

This position is anticipated to close on Nov 25, 2026.

Workplace Type

This is a fully onsite position in Powell,TN.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.