Help Desk Support (Work From Home)

Pro Talent HR; Hopewell (FL); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work

Job summary

Pro Talent HR is seeking a dedicated IT Specialist for a full-time remote role. You will manage network administration, perform daily IT support tasks, and bolster network security while delivering excellent customer service to clients.

The ideal candidate will have hands-on troubleshooting skills and the ability to work independently from a home office. Certifications in CompTIA or Cisco are advantageous and encouraged.

Qualifications

• Experience in network administration and IT support.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and remotely.
• Certifications in relevant IT fields (e.g., CompTIA, Cisco) are beneficial.

Responsibilities

• Responsible for network administration and daily IT support.
• Handle troubleshooting and network security while delivering customer service.

Skills

Network Administration

Troubleshooting

Network Security

Problem Solving

Remote Work

Education

CompTIA certification

Cisco certification

Job description

About the job Help Desk Support (Work From Home)

Help Desk Support (Work From Home)

Company Description

At Pro Talent HR, we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance, our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies. We're dedicated to helping companies of all sizes optimize their human capital, ensuring that they not only meet but exceed their business objectives.

Role Description

This is a full-time remote role for an Information Technology Specialist at Pro Talent. The IT Specialist will be responsible for network administration, troubleshooting, network security, and providing customer service support on a day-to-day basis.

Qualifications

Network Administration, Troubleshooting, Network Security skills

Excellent problem-solving abilities

Ability to work independently and remotely

Certifications in relevant IT fields (e.g., CompTIA, Cisco) would be beneficial