Help Desk Analyst - Dynamic IT Support & Career Growth

PAL Aerospace Ltd.; California (MO); Hybrid; USD 36,000 - 50,000; Full time

Benefits offered by this job

Travel privileges

Comprehensive health benefits

Pension Plan

Tuition Assistance Program

Growth opportunities

Job summary

PAL Aerospace Ltd. is looking for a Help Desk Analyst to join their team in St. John's, NL.

The role involves providing tier 1 and 2 end-user support, server maintenance, and network support for both internal staff and external clients. Qualified candidates will have a university degree in Computer Science and experience with traditional IT applications and systems. PAL offers comprehensive health benefits and opportunities for personal and professional growth within a diverse and inclusive

Qualifications

• Provide Tier 1 and 2 End-user system support.
• Experience with support and administration of office applications.
• Strong experience with networking systems: LAN, WAN, etc.

Responsibilities

• Provide support for internal staff including desktop support.
• Manage and maintain servers and network devices.
• Collaborate with teams to ensure equipment functionality.

Skills

End-user support

Networking systems

Windows environments

Linux environments

Cloud technologies

Interpersonal skills

Communication skills

VOIP systems

Education

University degree in Computer Science

Cisco certification

Microsoft certification

Tools

MS Office

SolarWinds

AWS

Azure

HPE

Cisco

Dell

Nutanix

Job description

PAL Aerospace Ltd. is looking for a Help Desk Analyst to join their team in St. John's, NL.

The role involves providing tier 1 and 2 end-user support, server maintenance, and network support for both internal staff and external clients. Qualified candidates will have a university degree in Computer Science and experience with traditional IT applications and systems. PAL offers comprehensive health benefits and opportunities for personal and professional growth within a diverse and inclusive