Help Desk Analyst

eBusiness Solutions Inc.; Columbus (OH); On-site; USD 83,000 - 124,000; Full time

Job summary

eBusiness Solutions Inc. is seeking a Business Systems Analyst to support requirements gathering, data mapping and analysis, testing, and system implementation activities. This is a contract role based in Columbus, OH.

The position requires strong experience in both Waterfall and Agile environments, with extensive data mapping and governance/ITSM exposure. This role will involve collaboration with government-domain projects and cross-functional teams.

Qualifications

• Gather and analyze requirements for business systems.
• Map data flows and data mappings for new systems.
• Lead testing activities and test planning efforts.
• Understand and apply Agile methodologies.
• Coordinate Waterfall project phases where applicable.
• Experience with Governance, Risk, and Compliance tools.
• Experience with IT Service Management tools.

Responsibilities

• Perform requirements gathering activities, representing approximately 30% of the role.
• Conduct data mapping and data analysis activities, representing approximately 30% of the role.
• Serve as a testing lead/tester and support test planning, representing approximately 30% of the role.
• Participate in meetings and project discussions, representing approximately 10% of the role.
• Gather and analyze application requirements and implementation strategies.
• Identify overlaps, key connections, risks, and constraints across requirements and implementation activities.
• Support system implementations and interfaces through effective data mapping.
• Work effectively in both Waterfall and Agile environments.

Skills

Requirements gathering

Data mapping

Test lead

Agile

Waterfall

GRC

ITSM tools

Tools

GRC tools

ITSM tools

Job description

Business Systems Analyst

Job Id : eBS- 4297

Posted Date : 08/19/2026

Experience : 7-8

Job Type : Contractual

Location : Columbus, OH

Overview :

One of our clients in the government domain is seeking a Business Systems Analyst to support requirements gathering, data mapping and analysis, testing, and system implementation activities.

Business Systems Analyst

Onsite

Columbus, OH

Long Term

Responsibilities

• Perform requirements gathering activities, representing approximately 30% of the role.
• Conduct data mapping and data analysis activities, representing approximately 30% of the role.
• Serve as a testing lead/tester and support test planning, representing approximately 30% of the role.
• Participate in meetings and project discussions, representing approximately 10% of the role.
• Gather and analyze application requirements and implementation strategies.
• Identify overlaps, key connections, risks, and constraints across requirements and implementation activities.
• Support system implementations and interfaces through effective data mapping.
• Work effectively in both Waterfall and Agile environments.

Required Qualifications

• 7 years of experience as a Business Systems Analyst.
• 5 years of test lead and test planning experience.
• 5 years of experience with data mapping for new system implementations and interfaces.
• Ability to work in both Waterfall and Agile environments.
• Ability to identify overlap and key connections while gathering requirements.
• Ability to evaluate application requirements and implementation strategies holistically to identify overlaps, risks, and constraints.
• Previous experience implementing and gathering requirements for Governance, Risk Management, Compliance (GRC), and IT Service Management (ITSM) tools.