Helmet Service Technician: Expert Repairs & Support

Alpinestars; Torrance (CA); On-site; USD 27,552 - 37,195; Full time

Job summary

Alpinestars, located in Torrance, California, is seeking a Helmet Service Technician responsible for technical evaluations, repairs, and exceptional customer service for helmet products. The role involves diagnosing helmet issues, managing warranty claims, and acting as a liaison with various teams.

An ideal candidate will have 2+ years in technical service and strong communication skills paired with a passion for motorsports. The position offers a full-time role with a salary range of $20 - $27 an hour.

Qualifications

• 2+ years of experience in technical service or related field preferred.
• Experience in a customer-facing role is highly desirable.
• Familiarity with powersports or technical consumer products is a plus.

Responsibilities

• Evaluate helmet service and warranty claims.
• Diagnose helmet-related issues.
• Provide exceptional customer service via email.

Skills

Diagnostic skills

Communication skills

Organizational skills

Technical service experience

Education

High school diploma or equivalent

Tools

Salesforce

Excel

Word

Job description

Alpinestars, located in Torrance, California, is seeking a Helmet Service Technician responsible for technical evaluations, repairs, and exceptional customer service for helmet products. The role involves diagnosing helmet issues, managing warranty claims, and acting as a liaison with various teams.

An ideal candidate will have 2+ years in technical service and strong communication skills paired with a passion for motorsports. The position offers a full-time role with a salary range of $20 - $27 an hour.