Heavy Truck Field Mechanic

Forklifts Group; Orange (CA); On-site; USD 71,000 - 87,000; Full time

Benefits offered by this job

Sign-on bonus

Referral bonus opportunities

Monthly bonus opportunities

Medical, dental, vision

401(k) with employer match

Profit-sharing

Tool loan program

Annual boot reimbursement

Safety glasses reimbursement

Gym reimbursement

Modern service van with fuel card

Uniforms provided

iPad, laptop, and iPhone

PPE provided

Job summary

Forklifts Group in Orange, CA is seeking a Heavy Truck Mechanic to diagnose, repair and maintain industrial vehicles including forklifts and terminal tractors. You’ll perform field service at customer sites, prioritize work orders, and ensure accurate paperwork while upholding safety standards.

Essential duties include troubleshooting breakdowns, fabricating parts with metalworking tools, and conducting routine maintenance with a focus on minimizing downtime. A valid license is required.

Qualifications

• High School Diploma or equivalent; vocational/technical certification preferred.
• 2+ years in a service technician role.
• Hydraulics and computer diagnostics experience; ability to read schematics.
• Valid driver's license with an acceptable driving record.
• Strong communication, detail orientation, and organization.
• Pre-employment drug screening; adherence to safety procedures.

Responsibilities

• Diagnose and troubleshoot breakdowns; perform on-site repairs to minimize downtime.
• Set up and operate metalworking tools to fabricate/repair parts.
• Perform routine maintenance and replace defective parts; lubricate and inspect.
• Inspect parts against factory specifications and review results with customers.
• Quote field services and communicate services to customers.
• Use Mobile Service app to close the day, fill orders, obtain signatures, and finalize jobs.
• Provide daily status updates to dispatchers and account managers.

Skills

Heavy truck diagnostics

Hydraulics

Electrical diagnostics

Customer service

Tool operation

Education

High School Diploma

Vocational/technical certification preferred

Tools

Mobile Service app

Diagnostic tools

Job description

Heavy Truck Mechanic- Orange, California

Location: 650 W Freedom Ave, Orange, CA 92865

Compensation Range: $34- $42/HR $2,000 Sign-on Bonus

Forklifts Group Orange is looking for a experience Heavy Truck Field Service Technician! Troubleshoot, repair, and maintain industrial vehicles, including forklifts, railcar movers, container handlers, and terminal tractors. Perform routine maintenance and breakdown repair work in the field at customer sites. Prioritize work orders, comply with safety incident reporting, and ensure all paperwork is submitted timely and accurately. Provide excellent customer service and maintain company-provided assets, including all work tools and vans.

Essential Functions

• Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs.
• Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts.
• Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.
• Inspect used parts to determine changes in factory specifications.
• Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers.
• Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.
• Provide daily status updates to the dispatchers and review any customer issues or concerns with the dispatcher and account manager.

Position Qualifications

EDUCATION

• High School Diploma or equivalent. Vocational or technical certification preferred.

Requirements

• 2+ years of experience in a service technician role.
• Previous experience with hydraulics and computer diagnostics. Ability to interpret and apply schematic diagrams.
• Valid Driver’s License and driving record acceptable to insurance company.
• Ability to work independently and to effectively prioritize demands and execute tasks.
• Strong attention to detail, project management, and organizational skills.
• Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
• Adhere to company’s core values.
• We are a drug free workplace. All positions require pre-employment screening.

Benefits

• All shifts Monday - Friday 7:00 am - 3:30 pm
• $2,000 sign-on bonus and referral bonus opportunities
• Competitive salary with monthly bonus opportunities
• Comprehensive benefits include medical, dental, vision, and 401(k) with employer match and profit-sharing.
• Tool loan program
• Annual Boot, Safety Glasses, and Gym Reimbursement Programs
• Company provided:
  • Modern service van: Including fuel card and maintenance
  • Laundered uniforms
  • Technology: iPad, laptop, and iPhone
  • Specialized tools
  • PPE

Forklifts Group is an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.