Heavy Equipment Shop Technician (Q2 2025)

Riggs Cat; Texarkana (AR); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Shop Technician to provide high-quality repair services on equipment. In this role, you will ensure customer satisfaction by completing assigned jobs efficiently while adhering to safety policies. You will work with various systems, including engines and hydraulics, and utilize diagnostic tools to deliver top-notch service. This position offers an exciting opportunity to work in a dynamic environment where your skills will directly contribute to operational excellence and customer satisfaction. If you are passionate about mechanics and ready to make a difference, this role is for you.

Qualifications

• Knowledge of engines, electrical, hydraulic, and mechanical systems is essential.
• Must possess adequate tooling to perform assigned duties.

Responsibilities

• Complete assigned jobs to meet flat rate times and safety policies.
• Accurately complete paperwork and access databases for job completion.

Skills

General knowledge of engines

Electrical systems knowledge

Hydraulic systems knowledge

Mechanical systems knowledge

Pneumatic systems knowledge

Basic hand tools proficiency

Diagnostic software knowledge

Ability to provide accurate information

Education

High school diploma or GED

1-3 years related experience

Tools

Air tools

Precision measuring tools

Laptops

Cranes and rigging equipment

Job description

Description

The Shop Technician is responsible for providing high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed.

WHAT YOU'LL DO

1. Complete assigned jobs and tasks to meet flat rate times and re-work metrics.
2. Work safely and follow all Riggs safety policies and procedures.
3. Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, BMTS) accurately and timely.
4. Follow contamination control and HAZMAT rules and regulations.
5. Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
6. Complete all assigned training in a timely and proficient manner.

WHAT YOU'LL NEED

1. Requires general knowledge of engines, electrical, electronic, hydraulic, mechanical, pneumatic systems and components.
2. General knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment.
3. This position requires the ability to provide accurate information to management for quoting.
4. Must be able to obtain or currently possess adequate tooling to perform all assigned duties.
5. High school diploma or general education degree (GED); or one to three years related experience and/or training.
6. Clean driving record and the ability to obtain CDL within 90 days of hire for field assignment.
7. Must be at least 21 to be assigned and operate field vehicle.
8. Will be certified prior to operating a forklift and/or man lift.
9. May be required to complete DOT physical.
10. May require MSHA certification.
11. Flexibility to work various schedules including shift work, required overtime and on-call.