Heavy Equipment Service Advisor

RB Global, Inc.; Perris (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

RB Global, Inc. is seeking a service writer to provide maintenance repair advice on loaders and equipment, coordinate estimates and repairs, and manage inventory for parts across branches.

You will audit maintenance logs for budgeting, research parts pricing, travel to branches, and collaborate with repair shops and dealerships to control costs.

The role requires strong communication, problem solving, and the ability to meet deadlines in a fast-paced, field-and-office environment.

Qualifications

• 5+ years of prior experience as a service writer at an auto or heavy machinery dealership preferred.
• Ability to multi-task, prioritize, and manage time effectively.
• Travel up to 25% of time.

Responsibilities

• Provide maintenance repair advice on all loaders and equipment.
• Responsible for coordination of estimates and repairs on all loaders and equipment.
• Order and maintain remote inventory of essential parts for repair and maintenance.
• Oversee and audit the maintenance repair logs on all machines to aid in budgeting process for upcoming R&M requirements on a per branch and per machine basis.
• Research parts pricing and labor estimates.
• Travel required to branches and meetings on an as needed basis.
• Analyze and create reports and spreadsheets.
• Interactions with branch staff, repair shops, and heavy equipment dealerships.
• Other duties as assigned per business needs.

Skills

Multi-tasking

Communication at all levels

Problem solving

Tools

Spreadsheets

Word Processing

Job description

RB Global, Inc. is seeking a service writer to provide maintenance repair advice on loaders and equipment, coordinate estimates and repairs, and manage inventory for parts across branches.

You will audit maintenance logs for budgeting, research parts pricing, travel to branches, and collaborate with repair shops and dealerships to control costs.

The role requires strong communication, problem solving, and the ability to meet deadlines in a fast-paced, field-and-office environment.