Heavy Equipment Parts Counter Specialist

Altorfer Inc; East Peoria (IL); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k)

Paid Holidays

Paid Parental Leave

Floating Holiday

Education Assistance

Safety Equipment Reimbursement

Voluntary Benefits

Job summary

Altorfer Inc. is seeking a Parts Department Associate in East Peoria, IL. The role involves looking up part numbers, assisting customers at the parts counter, and processing sales orders. You will call customers for order status, complete paperwork, and handle data entry, with additional duties as assigned.

A strong emphasis on customer service, accuracy, and teamwork is required. Local travel is unlikely; a valid driver’s license and clean driving record are needed.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service and communication skills essential.
• Experience in parts counter or heavy equipment environment a plus.
• Proficient with UPS Worldship, Word, Excel and Outlook.
• Ability to perform basic math with money, weights, volume and distance.
• Must lift up to 75 lbs. and operate with minimal supervision.

Responsibilities

• Look up part numbers in parts books or online resources and assist customers.
• Assist with customer parts counter sales processing.
• Call customers about order status.
• Complete required paperwork and data entry.
• Other duties as assigned

Skills

Self-starter

Customer service

Time management

Organizational skills

Communication skills

Math calculations

Physical ability

Independent work

Education

High School Diploma or equivalent

Tools

UPS Worldship

Word

Excel

Outlook

Job description

Altorfer Inc. is seeking a Parts Department Associate in East Peoria, IL. The role involves looking up part numbers, assisting customers at the parts counter, and processing sales orders. You will call customers for order status, complete paperwork, and handle data entry, with additional duties as assigned.

A strong emphasis on customer service, accuracy, and teamwork is required. Local travel is unlikely; a valid driver’s license and clean driving record are needed.