Heavy Equipment Parts Counter Specialist

Kirby-Smith Machinery, Inc. - Odessa, TX; Chico (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K with company match

PTO & Paid Holidays

Training provided

Incentive Program

Uniforms provided

Job summary

Kirby-Smith Machinery, Inc. in Odessa, TX is seeking a Parts Counter Sales Associate to facilitate parts orders from internal and external customers with timely follow-up and reliable service.

The role requires a High School Diploma or equivalent, at least one year of parts experience, valid driver's license, and strong communication in English. You will greet customers, process orders, and maintain accurate records while supporting branch operations.

Qualifications

• One year of parts experience preferred in heavy equipment or related industry.
• Excellent verbal and written communication skills.
• Ability to read and understand parts manuals and price lists.
• Basic knowledge of construction equipment, hydraulic/electrical systems.

Responsibilities

• Greet customers as they enter the branch and assess needs.
• Process parts orders from all communication methods.
• Maintain accurate records of customer transactions in the system.
• Follow up on back orders and vendor invoices.
• Promote cross-selling of parts and accessories to customers.
• Ensure timely and accurate parts delivery and follow-up for customer satisfaction.

Skills

Parts experience

Driver's license

English language

Communication skills

Education

High School Diploma or Equivalent

Job description

Kirby-Smith Machinery, Inc. in Odessa, TX is seeking a Parts Counter Sales Associate to facilitate parts orders from internal and external customers with timely follow-up and reliable service.

The role requires a High School Diploma or equivalent, at least one year of parts experience, valid driver's license, and strong communication in English. You will greet customers, process orders, and maintain accurate records while supporting branch operations.