Heavy Equipment Field Technician

ZipRecruiter; North Canton (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in the construction equipment industry is seeking a dedicated Field Service Technician to join their team in North Canton, Ohio. The role involves diagnosing, repairing, and maintaining heavy equipment at customer sites, requiring solid technical skills and a commitment to safety and customer satisfaction. With growth opportunities and a supportive culture, this is an ideal chance for skilled individuals to advance their careers.

Benefits

Medical, Dental, Vision

401K with match

Paid time off (PTO)

Boot allowance

Company apparel

Qualifications

• 2+ years of experience in diesel, agricultural, automotive, or heavy equipment repair.
• Ability to read electrical and hydraulic schematics.
• Strong troubleshooting skills.

Responsibilities

• Perform field repairs and maintenance in a safe and professional manner.
• Diagnose customer complaints using schematics and diagnostic tools.
• Interact with customers to explain repairs and needs.

Skills

Troubleshooting

Mechanical Aptitude

Customer Focus

Education

High school diploma or GED

Technical degree in diesel or heavy equipment

Job description

Job DescriptionJob DescriptionField Service Technician Heavy Equipment

Location:North Canton, Ohio
Company: Southeastern Equipment Company, Inc.
Job Type: Full-time | Non-Exempt
Effective Date:5.15.2025
Travel: Minimal approximately 15 days per year for meetings and training
Reports To: Operations Manager or Service Manager

NEW FIELD TRUCKS ARE ON ORDER!

About the Role

Southeastern Equipment Company is seeking a skilled and motivated Field Service Technician to join our team. In this role, you'll be responsible for diagnosing, repairing, and maintaining a wide range of heavy equipment at customer job sites. This position requires a high level of mechanical aptitude, attention to detail, and a commitment to safety and customer satisfaction.

Every day will bring new challengesfrom troubleshooting complex hydraulic or electrical systems to ensuring equipment runs safely and efficiently. If you're hands-on, resourceful, and ready to grow your career in a dynamic field environment, this is the opportunity for you.

Why Work with Us

• Mission-Driven: Our goal is simplehelp our customers win

• Core Values: Hustle, Thoughtful, Passionate, Customer-Focused

• Supportive Culture: Team-based, respectful, and results-oriented

• Growth Opportunities: Ongoing technical training and advancement potential

• Stability: Join a respected name in the construction equipment industry

Key Responsibilities

Diagnose and Repair Equipment

• Perform field repairs and maintenance in a safe, timely, and professional manner

• Recreate and diagnose customer complaints using schematics and diagnostic tools

• Communicate needed parts and supplies to the service and parts departments

• Complete repairs within quoted timeframes or notify supervisor of delays

• Maintain a clean and safe work environment, including vehicle and tools

Documentation and Reporting

• Complete all work orders using the 3C format (Complaint, Cause, Correction)

• Accurately log time, parts, and materials used

• Ensure daily notes are entered into electronic work order system

Customer Service and Communication

• Interact with customers professionally to explain repairs and equipment needs

• Perform equipment inspections and suggest additional repairs if necessary

Safety and Compliance

• Follow all company safety policies and OSHA regulations

• Maintain field service vehicle in compliance with DOT standards

• Complete regular vehicle inspections and maintenance

Team Collaboration

• Assist with quoting and estimating repair work as needed

• Uphold a respectful and honest communication style with customers and team members

Qualifications

• High school diploma or GED

• 2+ years of experience in diesel, agricultural, automotive, or heavy equipment repair

• Technical degree or equivalent experience in diesel or heavy equipment

• Ability to read electrical and hydraulic schematics

• Welding and cutting torch experience a plus

• Must pass or obtain DOT physical certification

• Strong troubleshooting skills and a high level of initiative

• Dependable, adaptable, and customer-focused

Physical Requirements

• Must regularly lift and/or move up to 50 pounds and occasionally over 100 pounds

• Frequent standing, crawling, kneeling, climbing, and overhead lifting

• Regular use of power tools and diagnostic equipment

• Work includes outdoor conditions and physical inspection of large equipment

Southeastern Equipment Company is unable to offer sponsorship now or in the future. All candidates must be legally authorized to work in the United States without the need for sponsorship.

Please keep in mind that the posted pay range represents the range for all positions in the job grade within which this position falls. The actual hourly/salary offer will take into account a wide range of factors, including location, certifications, and skill development and potential bonuses.

Our dealership offers full time employees: competitive salary, full benefits: Medical, Dental, Vision, Critical Illness, Life Insurance, 401K with match, Wellness, PTO, company apparel, uniforms provided, and boot allowance. EOE.

Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to , , , , ancestry, , physical or mental , , , /expression, , veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.