Heavy Equipment Field Service Technician - Mansfield, TX

A Hiring Company; United States; On-site; USD 48,000 - 60,000; Full time

Job summary

A Hiring Company is seeking a Service Technician to repair and maintain heavy equipment, conduct inspections, and provide remote troubleshooting. The role requires regular travel to customer sites and is based in Mansfield, TX.

Strong technical skills, leadership, and a commitment to safety are essential, along with precise documentation and continuous improvement. Reporting to the Service Supervisor – Mansfield, TX, the technician will perform inspections, on-site and in-house repairs, remote

Qualifications

• Experience with heavy equipment maintenance and repair.
• Strong ability to troubleshoot hydraulic, electrical, and mechanical systems.
• Willingness to travel to customer sites as required.

Responsibilities

• Perform incoming inspections for rental equipment and rope inspections.
• Repair and maintain heavy equipment on-site or in-house.
• Troubleshoot hydraulic, electrical, and mechanical systems remotely and in person.
• Provide equipment training and technical support to customers.
• Manage service records, parts inventory, and maintenance using SAP and Verizon Connect.
• Travel to customer locations as needed, including emergencies.
• Maintain safety, cleanliness, and compliance with company policies.

Skills

Technical troubleshooting

Leadership

Documentation

Safety awareness

Tools

SAP

Verizon Connect

Job description

The Service Technician is responsible for repairing and maintaining heavy equipment, conducting inspections, and providing remote troubleshooting support. This role requires regular travel to customer sites, sometimes on short notice, to support emergency service needs. The ideal candidate will demonstrate strong technical expertise, leadership ability, and a commitment to safety and quality. Success in this position depends on technical precision, thorough documentation, and continuous improvement.

Reporting Relationships

This position reports to the Service Supervisor – Mansfield, TX

Description

Position Summary

The Service Technician is responsible for repairing and maintaining heavy equipment, conducting inspections, and providing remote troubleshooting support. This role requires regular travel to customer sites, sometimes on short notice, to support emergency service needs. The ideal candidate will demonstrate strong technical expertise, leadership ability, and a commitment to safety and quality. Success in this position depends on technical precision, thorough documentation, and continuous improvement.

Reporting Relationships

This position reports to the Service Supervisor – Mansfield, TX

Requirements

Primary Responsibilities

The Service Technician will perform the following functions. Additional duties may be assigned as required:

• Conduct incoming inspections for all rental equipment, including rope inspections using Scope equipment
• Perform mechanical and electrical repairs on heavy equipment both on-site and in-house
• Troubleshoot hydraulic, electrical, and mechanical systems remotely and in person
• Deliver equipment training and technical support to customers
• Manage service records, parts inventory, and maintenance schedules using SAP and Verizon Connect
• Travel to customer locations as needed, including emergency service calls
• Perform visual inspections to ensure equipment aesthetics and presentation meet company standards
• Maintain a safe, clean, and orderly work environment in compliance with housekeeping standards
• Follow all departmental safety protocols and company compliance policies
• Carry out additional duties as assigned by the supervisor or production management