Field Technician - Heavy Equipment Dealership

A Hiring Company; Artesia (NM); On-site; USD 40,000 - 50,000; Full time

Job summary

A Heavy Equipment Dealership in New Mexico is looking for a motivated Field Technician to maintain and repair heavy equipment at customer job sites. Key duties include performing routine maintenance, diagnosing issues, and ensuring customer satisfaction through clear communication. The ideal candidate will possess a strong mechanical background and excellent troubleshooting skills. This full-time position offers a promising start for entry-level professionals.

Qualifications

• Strong mechanical background required.
• Excellent troubleshooting skills are a must.
• Commitment to customer satisfaction is essential.

Responsibilities

• Perform routine and preventative maintenance on heavy equipment.
• Diagnose mechanical, hydraulic, and electrical issues.
• Maintain accurate service records and provide feedback.

Skills

Mechanical background

Troubleshooting skills

Customer satisfaction commitment

Job description

Field Technician - Heavy Equipment Dealership

Cisco Equipment Rentals is seeking a highly skilled and motivated Field Technician to provide exceptional service and maintenance for our fleet of heavy equipment. As a Field Technician, you will work directly at customer job sites to diagnose, repair, and maintain equipment, ensuring optimal performance and minimizing downtime. The ideal candidate will have a strong mechanical background, excellent troubleshooting skills, and a commitment to customer satisfaction.

Responsibilities

• Equipment Maintenance & Repairs
• Perform routine and preventative maintenance on a wide range of heavy equipment, including loaders, excavators, and backhoes.
• Diagnose mechanical, hydraulic, and electrical issues and implement repairs efficiently.

• Customer Support
• Respond promptly to service requests at customer job sites.
• Provide clear communication to customers regarding diagnoses, repairs, and maintenance schedules.
• Ensure customer satisfaction by minimizing equipment downtime.

• Documentation
• Maintain accurate service records, including repair logs, parts used, and labor time.
• Provide detailed feedback on equipment performance and potential issues to the Service Manager.

• Safety and Compliance
• Adhere to all safety protocols and guidelines when working on equipment and job sites.
• Ensure compliance with company policies, local regulations, and industry standards.
• Work closely with the service team to prioritize and schedule fieldwork.
• Provide feedback on equipment usage and potential improvements to rental operations.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Business Content