Heavy Equipment Field Service Technician (CDL-B)

Altorfer Inc; Mokena (IL); On-site; USD 116,000 - 122,000; Full time

Benefits offered by this job

Employer funded Union Healthcare

Union pension

Paid Holidays

3 paid personal days

Paid Funeral Leave

Vacation: 1 week (40 hours) after 1st

Education Assistance

Tool Insurance

Pay Rate: $55.80 - $58.80 per hour

Job summary

Altorfer Inc is seeking a field service technician to perform repairs and preventive maintenance, delivering superior customer service and upholding our professional image at all times.

You will work at customer sites and in the shop, applying electrical, hydraulic and powertrain knowledge while maintaining tools and equipment. Strong communication and documentation skills are essential; a Class B CDL or higher is required.

Qualifications

• Experience performing high quality repairs in field/service environments.
• Ability to complete service reports, checklists, and timecards accurately.
• Strong communication to customers and office personnel; good written reports.

Responsibilities

• Adhere to Safety procedures and processes.
• Fill out service reports, inspection checklists, and timecards within guidelines.
• Communicate job status to customers and dispatch.
• Use SIS, ET, and service manuals to troubleshoot.
• Order parts and segment jobs efficiently.
• Return unneeded parts and complete warranty docs promptly.
• Maintain tooling and equipment including company vehicle.
• Work at customer sites, in shop, and while traveling.

Skills

Repair skills

Time management

Documentation

Communication

Organizational skills

Office software

Education

High School Diploma or equivalent

College or specialized schooling preferred

Tools

SIS

ET

Job description

Altorfer Inc is seeking a field service technician to perform repairs and preventive maintenance, delivering superior customer service and upholding our professional image at all times.

You will work at customer sites and in the shop, applying electrical, hydraulic and powertrain knowledge while maintaining tools and equipment. Strong communication and documentation skills are essential; a Class B CDL or higher is required.