Multi-Brand Equipment Technician — Repairs & Service

Altorfer Inc; Rockford (IL); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Pension (IAM Union)

Paid holidays

Personal days

Job summary

Altorfer Industries is seeking a skilled technician to perform repairs on rental and customer-owned equipment across multiple brands. You will diagnose, maintain, and repair engines, hydraulics, and electrical systems while delivering excellent customer service.

Responsibilities include on-site and off-site service, accurate reporting, and strong communication with customers. A technical training background is preferred, with a valid driver’s license and the ability to lift up to 75 lbs.

Qualifications

• Formal technical training or 2+ years related experience.
• Knowledge of gas and diesel engines, hydraulic and electrical systems.
• Computer literate; proficient with MS Word, Excel, Access and Outlook.

Responsibilities

• Perform repairs, maintenance and diagnosis on construction and aerial work platform equipment.
• Establish and maintain service-oriented relationships with customers.
• Pick-up and deliver equipment as needed; answer customer questions.
• Complete service reports and related paperwork before and after repairs.
• May perform other related duties as assigned.

Skills

Customer service

Self-starter

Organized

Business communication

Written communication

Education

Technical training program

Tools

Microsoft Word

Excel

Access

Outlook

DBS

Job description

Altorfer Industries is seeking a skilled technician to perform repairs on rental and customer-owned equipment across multiple brands. You will diagnose, maintain, and repair engines, hydraulics, and electrical systems while delivering excellent customer service.

Responsibilities include on-site and off-site service, accurate reporting, and strong communication with customers. A technical training background is preferred, with a valid driver’s license and the ability to lift up to 75 lbs.