Heavy Equipment Field Service Technician

Wiese Usa Inc; Jackson (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Wiese Usa Inc is seeking a Service Technician to repair customer material handling equipment, including forklifts and aerial lifts. You will act as the frontline contact for customers and uphold professional service values.

The role requires safety-driven work, ability to lift 50 pounds, and a valid driver’s license. You will troubleshoot issues, complete paperwork, and may use company software to enter work orders.

Qualifications

• Ability to multitask and manage time effectively.
• Strong customer service and communication skills.
• Basic computer literacy to manage online work orders.
• Willingness to provide own hand tools and work safely.

Responsibilities

• Troubleshoot customer equipment problems and repair material handling equipment.
• Obtain customer approval before performing repairs.
• Complete and submit required paperwork accurately.
• Provide excellent customer service and promote additional Wiese services.
• Follow safety policies, perform hazard assessments, and report unsafe conditions.

Skills

Multitasking

Time management

Customer service

Computer literacy

Communication skills

Tools

Hand tools

Job description

Wiese Usa Inc is seeking a Service Technician to repair customer material handling equipment, including forklifts and aerial lifts. You will act as the frontline contact for customers and uphold professional service values.

The role requires safety-driven work, ability to lift 50 pounds, and a valid driver’s license. You will troubleshoot issues, complete paperwork, and may use company software to enter work orders.