Service Technician

Highway-Motors; Roanoke (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401K + Match

Paid time off

Disability insurance

Growth opportunities

Paid training

Great facility

Wellness programs

Employee discounts

Job summary

Highway Motors in Roanoke, VA is seeking a dedicated automotive technician to provide expert service on vehicles and equipment. You will read job orders, diagnose issues, plan repairs, and test-drive to ensure optimal performance, while maintaining safety and quality standards.

Ideal candidates have 1+ year of fleet or dealership experience, a high school diploma, and prefer ASE and CDL certifications. Tools provided by you are necessary for success, and growth opportunities exist within our

Qualifications

• At least 1 year of Fleet or Dealership experience.
• High school diploma or equivalent required.
• ASE certification preferred.
• CDL certification preferred.
• Team-oriented with a strong dedication to customers and the service team.
• Self-motivated and professional.
• Possess own tools.

Responsibilities

• Provide technical service to vehicles and equipment.
• Read job orders, observe and listen to vehicles to resolve malfunctions and plan procedures.
• Follow checklists to ensure all critical parts are examined.
• Test-drive vehicles to ensure smooth operation.
• Attend training classes and stay updated with factory bulletins.
• Develop and maintain positive relationships with customers to increase satisfaction.
• Complete all service and repairs as assigned by supervisor.
• Adhere to safety requirements and documented procedures.

Skills

Fleet/Dealership experience

Customer service

Education

High school diploma

ASE certification preferred

CDL certification preferred

Tools

Own tools

Job description

Highway Motors believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Great Facility
• Health and wellness
• Discounts on products and services

Responsibilities

• Provide technical service to vehicles and equipment.
• Read job order, observe and listen to vehicle in operation to resolve malfunction and plan work procedures.
• Follow checklists ensuring all critical parts are examined.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
• Test-drive vehicles to ensure that they run smoothly.
• Tag all warranty parts and returns to warranty clerk.
• Attend training classes and keep tabs on factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer happiness.
• Properly complete the service and/or repairs assigned by supervisor.
• Complete all work according to the applicable safety requirements and published procedures.
• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
• Maintain your designated workspace in an organized and clean manner.
• Ensure guest vehicles are returned as clean as they were prior to being serviced.
• Show the utmost courtesy to all guests, visitors and dealership personnel.
• Make every effort to achieve the production objectives set by management.
• Adhere to manufacturer’s policies and procedures as they relate to labor operations, time and repair order documentation when performing warranty repairs and torque specifications.
• Any other duties as outlined by the Service Supervisor and or management.

Qualifications

• At least 1 year of Fleet or Dealership experience
• High school diploma or equivalent required
• ASE certification preferred
• CDL certification preferred
• Teammate with a strong sense of dedication to the customer and service team
• Self-motivated and professional
• Possess own tools

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.