Heavy-Duty Truck Service Technician (VA)

Kenworth Sales Company; Roanoke, Northern (VA, KY); Hybrid; USD 34,000 - 62,000; Full time

Benefits offered by this job

Health and Dental insurance

401(k) plan with company match

Paid Vacation and Personal Leave

Job summary

Kenworth Sales Company in Roanoke, VA is hiring a Service Technician to perform high-quality repairs on customer equipment and to recommend further services as needed. The role emphasizes accuracy, efficiency, and safety in a fast-paced shop environment.

The position requires 2–3 years of experience in medium/heavy truck repair, a valid CDL (or willingness to obtain), and strong communication skills. Expect a dynamic, team-oriented workplace with training opportunities and comprehensive benefits.

Qualifications

• Minimum 2-3 years’ experience in medium and/or heavy truck repair and maintenance.
• Outstanding mechanical aptitude and skills necessary to produce top results.
• A VA State Inspector's certification or willingness to obtain it.
• A valid class A or B CDL or the willingness to obtain one.
• Personal motivation and self-reliance.
• Desire to be the driver of team success.
• Ability to operate power and hand tools and other equipment safely.
• Excellent organization and communication skills.
• High school diploma or the equivalent.
• Ability to read, write and comprehend English instructions and information.

Responsibilities

• Receives repair order assignments from Shop Foreman.
• Performs work directed in order and in a timely and thorough manner. Maintains superior standard of workmanship in all services performed.
• Advises Shop Foreman of any recommended changes in services ordered by the customer.
• Determines if any further repairs or servicing should be recommended to the customer, and communicates such recommendations to the Shop Foreman.
• Maintains a level of training and experience with specialized equipment, machinery, and servicing techniques necessary for superior servicing of the customer’s equipment.
• Attends training sessions as required by the Service Manager.
• Performs additional repairs as required when any piece of equipment is returned by the customer because of the Technician’s faulty workmanship.
• Maintains accurate work order records of work performed and time clocked jobs.

Skills

Mechanical aptitude

Team player

Safety-conscious

Communication skills

Education

High school diploma

VA State Inspector's certification

CDL Class A or B

Job description

Kenworth Sales Company in Roanoke, VA is hiring a Service Technician to perform high-quality repairs on customer equipment and to recommend further services as needed. The role emphasizes accuracy, efficiency, and safety in a fast-paced shop environment.

The position requires 2–3 years of experience in medium/heavy truck repair, a valid CDL (or willingness to obtain), and strong communication skills. Expect a dynamic, team-oriented workplace with training opportunities and comprehensive benefits.