Heavy-Duty Truck Service Advisor

Tri-County Truck Centers; Livonia (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Generous pay plan

Company paid uniforms

Medical, Dental, Vision insurance

401K Match

Paid vacation

Employee pricing on parts

Free truck rental

Job summary

Tri-County Truck Centers in Livonia, Michigan is seeking dedicated individuals to enhance customer satisfaction and oversee vehicle repairs. Successful candidates will have 1-3 years of experience in the industry, a solid understanding of heavy-duty trucks, and excellent communication skills.

The role requires proficiency in managing technician work and ensuring quality standards are met. The company offers competitive pay and various benefits.

Qualifications

• 1-3 years of work-related experience is required.
• General knowledge of repairs and parts in heavy-duty trucks is necessary.
• Valid operator’s license and clearance for drug screen and criminal background.

Responsibilities

• Meet with customers to assess their vehicle repair needs.
• Ensure customer satisfaction through effective relations.
• Monitor vehicle progress and update customers regularly.
• Oversee technician efficiency and job completion.
• Participate in quality control and SOP documentation.

Skills

Customer relations

Technical skills

Computer proficiency

Education

Some college or technical training in heavy truck repair

Tools

Dealership maintenance management program

Job description

Tri-County Truck Centers in Livonia, Michigan is seeking dedicated individuals to enhance customer satisfaction and oversee vehicle repairs. Successful candidates will have 1-3 years of experience in the industry, a solid understanding of heavy-duty trucks, and excellent communication skills.

The role requires proficiency in managing technician work and ensuring quality standards are met. The company offers competitive pay and various benefits.