Heavy Duty Steward Cleaner - Stewarding

Hard Rock Hotel & Casino Ottawa; Bristol (VA); On-site; USD 21,000 - 29,000; Full time

Job summary

Hard Rock Hotel & Casino Ottawa is seeking a Stewarding Assistant to perform cleaning duties in its food outlets and potentially rotate through Food & Beverage kitchens. The role emphasizes guest service and team mentorship, with required flexibility to cover varying shifts, including holidays and weekends.

Minimum requirements include two months of on-the-job training, the ability to pass a background check and drug screen, and obtaining necessary licenses under Federal, State, and Virginia

Qualifications

• Two months of on-the-job training is typical.
• Must obtain licenses/certifications per Federal, State and Virginia Lottery regulations.
• Must pass background check and drug screening.
• Must be at least eighteen (18) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

Responsibilities

• Creates an atmosphere that induces guests to choose Hard Rock Casino Bristol for gaming entertainment.
• Mentors team members to provide superior guest service.
• Empties and cleans garbage cans; empties grease barrels and trays.
• Cleans floors, walls, ceilings, floor drains and grease traps.
• Attends meetings and completes follow-up as assigned.
• Works regularly and predictably; performs other duties as assigned.

Skills

Guest service

Mentorship

Flexibility

Attention to detail

Education

On-the-job training (2 months)

Licenses / certifications (Virginia Lottery)

Tools

Floor care equipment

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

POSITION SUMMARY:

The incumbent in this position is responsible for performing cleaning duties as directed by the Supervisor - Stewarding, throughout all Hard Rock food outlets; may be assigned to rotate between any Food & Beverage kitchen.

ESSENTIAL FUNCTIONS:

• Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Empties and cleans garbage cans.
• Empties grease barrels and trays.
• Cleans floors, walls, and ceilings.
• Cleans floor drains and grease traps.
• Attend and participate in meetings, completing follow-up as assigned.
• Perform work regularly and predictably.
• Other duties as assigned.

NON-ESSENTIAL FUNCTIONS:

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

This knowledge and these abilities are typically acquired through two months of on-the-job training.

• Must obtain and maintain valid licenses / certifications per Federal, State and Virginia Lottery regulations.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least eighteen (18) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

KNOWLEDGE OF:

• Machines and equipment used, including but not limited to man lifts, high-speed floor care equipment and hand tools.

ABILITY TO:

• Be flexible to work varying shifts and time schedules as needed.
• Apply sound judgment in standard and non-standard situations with limited variables involved.
• Inspect work areas thoroughly.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the VP Food and Beverage. The team member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

PAY RANGE:

$15 - $21/Hourly

Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience.

Hard Rock Hotel & Casino Ottawa, opening in 2025, offers an exhilarating blend of gaming, live entertainment, and exceptional dining with a vibrant musical atmosphere.

Gambling Facilities and Casinos Recreational Facilities Entertainment Providers

Company size 501–1,000 employees

Company type Public company Founded 2025

Total funding 0

210 employees on LinkedIn