Heavy-Duty Service Center Manager

FleetPride; Bemidji (MN); Hybrid; USD 36,000 - 84,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Life and AD&D

Paid time off

Holidays

Job summary

FleetPride is seeking a Service Manager to supervise service operations, manage P&L, and lead a team to meet EBITDA and inventory goals. You will coordinate work schedules, train staff, and ensure safety and compliance across our Service Center.

The role emphasizes customer service, cost control, and continuous improvement in a fast-paced environment with opportunities for bonuses based on performance.

Qualifications

• Experience in service operations and customer service.
• Ability to coach employees and manage costs.
• Strong in communicating with customers and team members.

Responsibilities

• Oversee all service functions and workspaces in the Service Center.
• Delegate and direct service tasks; monitor workflow and progress.
• Provide excellent customer service and address questions or concerns.

Skills

P&L management

customer service

communication skills

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

MS Office

Job description

FleetPride is seeking a Service Manager to supervise service operations, manage P&L, and lead a team to meet EBITDA and inventory goals. You will coordinate work schedules, train staff, and ensure safety and compliance across our Service Center.

The role emphasizes customer service, cost control, and continuous improvement in a fast-paced environment with opportunities for bonuses based on performance.