Heavy-Duty Parts & Service Pro

Papé Group; United States; On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, dental, vision insurance

Life and disability insurance

Tuition reimbursement

Job summary

Papé Group is seeking a Parts & Service Specialist to greet customers, recommend parts and services, and quote repairs in a fast-paced environment. You will build relationships, handle quotes, orders, and inquiries, and ensure accurate processing of paperwork and invoices.

You’ll travel weekly to Yakima in a company vehicle from Ellensburg, lifting items up to 50 pounds and working outdoors in varying weather. Benefits and stability are highlighted in the role.

Qualifications

• 2+ years of experience in heavy-duty truck parts counter sales.
• Excellent communication skills, including in-person and over the phone.
• Ability to convey technical information clearly to customers and coworkers.
• Must have a valid driver’s license with a good driving record.

Responsibilities

• Greet customers and help them find parts, quote repairs, and ensure satisfaction.
• Identify parts and solutions using product knowledge and in-house tools.
• Manage paperwork, quotes, credits, adjustments, and keep invoices organized.
• Occasionally act as parts delivery driver and provide warehouse support.

Skills

Customer service

Communication

Team oriented

Problem solving

Driving

Job description

Papé Group is seeking a Parts & Service Specialist to greet customers, recommend parts and services, and quote repairs in a fast-paced environment. You will build relationships, handle quotes, orders, and inquiries, and ensure accurate processing of paperwork and invoices.

You’ll travel weekly to Yakima in a company vehicle from Ellensburg, lifting items up to 50 pounds and working outdoors in varying weather. Benefits and stability are highlighted in the role.