Heavy-Duty Parts & Customer Care Specialist

R Kirk Enterprises; Tomball (TX); Sur place; USD 35 000 - 50 000; Plein temps

Résumé du poste

A local parts supplier is seeking a Parts Specialist to manage parts ordering and customer service. This role requires knowledge of heavy duty parts and flexibility to work additional hours, including some Saturdays. The specialist will ensure customers have a great experience and assist with various warehouse tasks like receiving and stocking. Ideal candidates will possess strong customer service skills and be able to handle phone inquiries efficiently.

Qualifications

• Knowledge in heavy duty parts and customer service.
• Ability to manage phone calls and work flexible hours.
• Basic understanding of warehouse operations.

Responsabilités

• Responsible for crossing parts and ordering for customers.
• Ensure a positive customer experience throughout transactions.
• Assist with receiving, stocking, and visiting customers.

Connaissances

Heavy Duty Part knowledge

Customer service

Computer knowledge

Basic warehouse knowledge

Description du poste

A local parts supplier is seeking a Parts Specialist to manage parts ordering and customer service. This role requires knowledge of heavy duty parts and flexibility to work additional hours, including some Saturdays. The specialist will ensure customers have a great experience and assist with various warehouse tasks like receiving and stocking. Ideal candidates will possess strong customer service skills and be able to handle phone inquiries efficiently.