Heavy-Duty Body Shop Estimator

West Michigan International / K&R Truck Sales; Kalamazoo (MI); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Paid Time Off

Growth opportunities

Employee discounts

ASE certification reimbursement

Job summary

West Michigan International and K&R Truck Sales, a family-owned truck dealership with five locations in West Michigan, are seeking a Body Shop Administrator to join the heavy-duty collision team in Kalamazoo. You will inspect damaged vehicles, evaluate damage, prepare detailed repair estimates, and coordinate with customers, insurers, and technicians to ensure efficient repairs.

This role offers comprehensive benefits, an equal opportunity environment, and opportunities for ASE and state

Qualifications

• Knowledge of heavy-duty truck repair processes.
• Familiarity with frame, alignment, paint, and body work or willingness to learn.
• Proficiency with estimating software and tools.
• Excellent customer service and communication skills.

Responsibilities

• Inspect damaged vehicles to assess structural, body, mechanical, or interior damage.
• Use specialized tools and industry software to evaluate and document damage.
• Prepare detailed, itemized repair cost estimates including labor, parts, and materials.
• Communicate with vehicle owners to explain processes, costs, and timelines.
• Coordinate with insurance adjusters to ensure estimates meet requirements.
• Collaborate with repair technicians to ensure repairs match estimates.
• Monitor repair progress and update estimates as needed.
• Assist with final billing, payment processing, and final inspections.
• Order parts and help manage shop supplies.
• Perform additional duties to support the body shop team.

Skills

Heavy-duty trucks knowledge

Frame & alignment

Estimating software

Repair processes

Customer service

Attention to detail

Team player / independent work

Tools

Estimating software

Job description

West Michigan International and K&R Truck Sales, a family-owned truck dealership with five locations in West Michigan, are seeking a Body Shop Administrator to join the heavy-duty collision team in Kalamazoo. You will inspect damaged vehicles, evaluate damage, prepare detailed repair estimates, and coordinate with customers, insurers, and technicians to ensure efficient repairs.

This role offers comprehensive benefits, an equal opportunity environment, and opportunities for ASE and state