Body Shop Estimator - 1st Shift

Kriete Group; Franksville (WI); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive Pay

401(k) Match

Paid Time Off

Paid Holidays

Referral Program

Tuition Reimbursement

Performance Incentives

Safety Glasses Reimbursement

Paid Job Training

Life Insurance

Supplemental Insurance

LTD Option

Job summary

Kriete Truck Centers is seeking a Body Shop Estimator to accurately assess damage on heavy-duty trucks and commercial vehicles. You will prepare detailed estimates, coordinate with technicians and insurers, and communicate clearly with customers about timelines and costs.

Join a team dedicated to safety, quality, and timely repairs, where strong estimating software skills and industry knowledge are essential to helping drivers return to the road quickly and safely.

Qualifications

• 2–5 years of estimating for vehicle repairs required.
• High school diploma or equivalent required; technical training a plus.
• Proficiency with estimating software and Microsoft Office Suite.

Responsibilities

• Greet customers and assess damage on heavy‑duty trucks, trailers, and commercial vehicles.
• Enter information into dealer management system for technicians.
• Prepare detailed and accurate damage estimates using estimating software.
• Collaborate with insurance adjusters to review and approve estimates.
• Communicate clearly with customers about damage assessments, repairs, timelines and costs.
• Order parts and ensure timely delivery to meet repair deadlines.
• Coordinate with body shop technicians to ensure quality and efficiency.
• Monitor progress and update customers and insurers as needed.
• Ensure compliance with OEM repair procedures and safety standards.
• Maintain organized documentation of estimates, photos, supplements, and communications.

Skills

Estimating experience (2-5 years)

Heavy-duty truck components knowledge

Communication skills

Microsoft Office

Estimating software

Education

High school diploma or equivalent

Tools

Estimating software

Job description

Founded in 1951, Kriete Truck Centers is a third-generation, family-owned truck dealership group that is seeking an enthusiastic and customer-oriented individual to join our growing team as a Body Shop Estimator. Guided by our "KORE" values of Kriete Community, Ownership, Respect, and Excellence, our company's vision is to set the industry standard in every aspect of our business.

If your career goals include making valuable contributions in an exciting and growing company, making a positive difference in others’ daily lives, and collaborating with top professionals in the industry then consider joining our team!

• Competitive Pay
• 401(k) w/ Employer Match
• Paid Time Off
• 10 Paid Holidays
• Referral Program
• Tuition Reimbursement
• Performance Incentives
• Safety Boot and Prescription Safety Glasses Reimbursement Programs
• Paid Job Training
• Employer-Paid Basic Life & STD Insurance
• Optional LTD and Additional Supplemental Insurance Available

Position Summary:

At Kriete Truck Centers, it’s not just about trucks – it’s about people. Every unit that rolls into our shops represents a driver depending on us to get them back on the road safely. Whether it’s a long-haul fleet delivering essential goods or an independent owner-operator trying to make it home, our technicians’ skill and expertise are what keep them moving.

The Body Shop Estimator is responsible for evaluating and preparing accurate damage estimates for heavy-duty trucks and commercial vehicles. This role involves assessing collision and structural damage, communicating with customers and insurance companies, coordinating repair work with technicians, and ensuring all estimates align with industry standards and company procedures.

Key Responsibilities:

• Greet and communicate with customers to determine their needs by inspecting and assessing damage on heavy-duty trucks, trailers, and commercial vehicles.
• Accurately enter this information into our dealer management system to ensure clear communication of the issue and customer needs to our qualified technicians.
• Prepare detailed and accurate damage estimates using industry-standard estimating software.
• Collaborate with insurance adjusters to review and approve estimates.
• Communicate clearly and professionally with customers regarding damage assessments, repair processes, timelines, and costs.
• Order required parts and ensure timely delivery to meet repair deadlines.
• Coordinate with body shop technicians to ensure all work is completed accurately and efficiently.
• Monitor repair progress and update customers and insurance providers as necessary.
• Ensure compliance with OEM (Original Equipment Manufacturer) repair procedures and safety standards.
• Maintain detailed and organized documentation of estimates, photos, supplements, and communications.
• Invoice and close out repair orders as needed while ensuring accuracy and time/price alignment with our estimate(s).
• Routinely review open repair orders with the Body Shop Manager.

Qualifications & Skills:

• Strong knowledge of heavy-duty truck components, structures, and repair techniques.
• Proficiency in estimating software and Microsoft Office Suite.
• Excellent communication, negotiation, and customer service skills.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

Education & Experience:

• Minimum 2–5 years in estimating for vehicle repairs.
• High school diploma or equivalent (technical training a plus).

At Kriete Truck Centers, our commitment to customer satisfaction coupled with a strong workplace culture focused on excellence are the pillars of our success. Join a team where your contributions make a difference, and together, we will continue to raise the bar for excellence in our industry!

Kriete Truck Centers affords equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap, or veteran status.

Qualifications

Experience

Required

2 years:

2 years:

Service Advisor or Body Shop Experience Required

Preferred

1 year:

1 year:

Experience with Insurance Companies and the Estimate Process is a Plus