Heavy Diesel Mechanic

Cross Resource Group; Nacogdoches (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive Pay

401K with company match

Health Insurance

Paid Holidays and PTO

Tool allowance

Job summary

Cross Resource Group is seeking a Field Service Technician to independently diagnose, repair, and maintain John Deere equipment and related technology. The role may involve guidance from leadership and requires thorough documentation and timely submission of work orders.

Ideal candidates will have experience with mechanical, electrical, and hydraulic systems in off-road/construction equipment, plus proficiency in basic computer tools and field diagnostics.

Qualifications

• Experience communicating effectively verbally and in writing.
• Experience performing diagnostics and repairs on equipment.
• Ability to mentor trainees and junior technicians.
• Experience with diagnostic tools and basic computer functions.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology.
• Mentors Service Technician Trainees and Service Technicians.
• Accounts for billable time and assigned work orders.
• Documents diagnostics and repairs thoroughly and submits information on time.
• Operates and maintains vehicles, tools and equipment.

Skills

Verbal & written communication

Diagnostics & repairs

Team mentorship

Diagnostic tools usage

Basic computer skills

Education

High School Diploma / GED

Associates degree preferred

Tools

Service ADVISOR

Job description

Purpose

Independently performs complex diagnostics, service repairs and maintenance work on customer agricultural, compact construction, and turf equipment. May require some direction or guidance from the Service Manager, Service Advisor, or Shop Foreman.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Experience, Education, Skills and Knowledge

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associates degree preferred

Benefits

• Competitive Pay
• 401K with company match
• Health Insurance
• Paid Holiday and Paid Time Off
• $1000 annual tool allowance
• 100% paid uniforms

*Under the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if reasonable accommodation that does not create an undue hardship for the company is available.*

Requirements

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products