Heating System Design Engineer (Field)

Aira; Worcester (MA); On-site; USD 51,000 - 62,000; Full time

Benefits offered by this job

Salary £42,000 per year

25 days annual leave

Health Cash Plan

Reward Gateway discounts

Life insurance

iPad, Phone and equipment provided

Job summary

Aira in Worcester is hiring a Heating System Design Engineer to survey sites, design air source heat pump installations for domestic properties, and ensure installations meet customer expectations and regulatory requirements. You will perform site surveys, gather data for heat loss calculations, determine emitter outputs, and advise on radiator replacement needs while keeping the customer informed throughout the process.

A proactive, service‑minded approach is essential.

Qualifications

• Qualifications to design high quality air source heat pump installations for domestic properties.
• Experience gathering data from quotes, sites and surveys to perform heat loss calculations and emitter sizing.
• Ability to resolve technical issues to keep installations on track and compliant.

Responsibilities

• Attend customer properties within your designated area to survey and collect data.
• Carry out room-by-room heat loss assessments and determine radiator replacement needs.
• Provide clear proposals, communicate price changes, and obtain customer approval.
• Keep up to date with manufacturer guidance, low-carbon heating regulations, and building regulations.

Skills

Heat pump design

Site surveys

Heat loss calculations

Customer communication

Regulatory knowledge

Education

Level 3 Award in installation and maintenance of air source heat pump systems

WRAS certificate

Level 2/3 Award in plumbing

Level 3 Award Low temperature heating & hot water

Job description

Upgrade Your Career With Aira

Clean-energy tech leads to a positive global transformation. Heating homes contribute to 15% of Europe's CO2 emissions. Switching to sustainable solutions offers households a way to achieve net-zero emissions.

Upgrade Your Career With Aira

Clean-energy tech leads to a positive global transformation. Heating homes contribute to 15% of Europe's CO2 emissions. Switching to sustainable solutions offers households a way to achieve net-zero emissions.

Aira's mission is to advance the next generation of home energy solutions, creating intelligent, sustainable homes for a meaningful impact. Starting with innovative heat pumps, it will evolve into a comprehensive, intelligent clean energy-tech system and include dynamic electrical tariffs, cutting‑edge home solar systems, and advanced battery storage solutions.

About the role as Heating System Design Engineer at Aira

The survey/design visit is a key aspect of the customer journey to ensure an installation goes ahead as planned, and as the customer expects. You will find solutions to problems, ensure the project works in the interests of both the customer and Aira, and provide excellent customer service along the way. You will have the technical expertise to offer additional products and services we may offer in the interests of the customer.

What you’ll be doing as Heating System Design Engineer at Aira

• Have the necessary qualifications, training, and experience to design high quality air source heat pump installations for domestic properties.
• Gather information from the quote, property and your survey data to generate an accurate heat loss calculation and emitter output requirements
• Find solutions to any technical issues where possible to ensure an installation can still go ahead
• Report any issues which may affect installation to your line manager from the customers property.
• Keep up to date with all manufacturer's guidance, and any legislative changes including but not limited to heat pumps, low carbon heating, clean energy, and building regulations.
• Operate within required Aira’s efficiency guidelines as well as MCS etc.

What might a day look like?

• Attend customer properties in your designated area
• Conduct a site survey and collect data relevant to the installation requirements
• Carry out a room by room heat loss assessment
• Determine which radiators need to be replaced, and communicate this with your customer
• Answer any technical queries the customer may have
• Communicate any price changes with the customer and explain the reason for these
• Obtain approval from the customer for your proposal to go ahead
• Create a list of materials required for the installation to be carried out

What you'll need to have as Heating System Design Engineer at Aira

• You'll need to have the necessary qualifications, training, and experience to design high quality air source heat pump installations for domestic properties.

The following would be useful to have;

• Qualifications in System design such as Heat Geek Heating Mastery
• Level 3 Award in installation and maintenance of air source heat pump systems
• Water regulations certificate (WRAS) course
• Level 2 / 3 Award in plumbing
• Level 3 Award Low temperature heating and hot water systems in dwellings

What is in it for you?

• Salary of £42,000
• 25 days annual leave + bank holidays
• Health Cash Plan
• Reward Gateway (shopping discount)
• Life insurance
• 25 days Annual Leave plus Bank Holidays
• iPad, Phone and all equipment provided

(We encourage early applications as we may close the role once we find the right candidate.)

At Aira, We’re not just champions of next‑generation energy, we’re champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.