Heating Air Conditioning Technician

CPS/Comtech; Richmond (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

CPS/Comtech in Richmond, VA is seeking an experienced Commercial HVAC Service Technician to troubleshoot, repair, and maintain a range of commercial HVAC equipment in the Richmond market. This role is field-based, focused on service work and preventive maintenance, delivering high-quality customer service and technical expertise.

The ideal candidate will have 5+ years of commercial HVAC experience, strong diagnostic abilities, and the ability to work independently in the field, owning the

Qualifications

• 5+ years of commercial HVAC service experience.
• Strong troubleshooting and diagnostic abilities.
• Valid driver's license with a clean record.
• Ability to work independently in the field and communicate with customers.

Responsibilities

• Diagnose, troubleshoot, and repair commercial HVAC systems
• Perform preventative maintenance on commercial equipment
• Service rooftop units (RTUs), split systems, refrigeration equipment, and associated controls
• Respond to scheduled and emergency service calls
• Document repairs, findings and recommendations accurately
• Communicate professionally with customers regarding equipment conditions and repair options
• Maintain a safe work environment and follow safety procedures
• Coordinate with dispatch and management to complete daily service schedules
• Manage multiple service calls while maintaining quality workmanship

Skills

HVAC service

Troubleshooting

Customer service

Communication skills

Valid driver's license

Education

High school diploma or equivalent

Tools

RTUs

Split systems

Refrigeration equipment

Controls troubleshooting

Job description

Field-Based Position | Company Vehicle Provided

Position Overview

We are seeking an experienced Commercial HVAC Service Technician responsible for troubleshooting, repairing, and maintaining commercial HVAC equipment throughout the Richmond market. This role is focused entirely on service work and preventative maintenance, supporting a variety of commercial clients while delivering high-quality customer service and technical expertise.

The ideal candidate will have a strong commercial service background, excellent diagnostic skills, and the ability to work independently in the field. This position is best suited for technicians who enjoy solving complex equipment issues, interacting with customers, and taking ownership of their service territory.

Responsibilities

• Diagnose, troubleshoot, and repair commercial HVAC systems
• Perform preventative maintenance on a variety of commercial equipment
• Service rooftop units (RTUs), split systems, refrigeration equipment, and associated controls
• Respond to scheduled and emergency service calls
• Document repairs, findings, and recommendations accurately
• Communicate professionally with customers regarding equipment conditions and repair options
• Maintain a safe work environment and follow all applicable safety procedures
• Coordinate with dispatch and management to complete daily service schedules
• Manage multiple service calls while maintaining quality workmanship

Qualifications

Required

• 5+ years of commercial HVAC service experience
• Strong troubleshooting and diagnostic abilities
• Experience servicing commercial HVAC and refrigeration systems
• Ability to work independently with minimal supervisionStrong customer service and communication skills
• Valid driver's license with a clean driving record

Preferred

• EPA Certification
• Experience with refrigeration systems
• Experience working in a service-driven environment
• Strong electrical and controls troubleshooting experience

Ideal Background

Candidates should have experience servicing:

• Rooftop Units (RTUs)
• Split Systems
• Compressors
• HVAC Controls
• Thermostats
• Electrical Components
• Preventative Maintenance Programs

What Success Looks Like

• Strong first-time fix rate
• Low callback frequency
• Effective troubleshooting methodologyProfessional customer communication
• Ability to work efficiently without sacrificing quality
• Strong sense of accountability and ownership

Not a Fit For

• Residential-only HVAC technicians
• Installation-focused candidates
• Apprentices or entry-level technicians
• New construction HVAC personnel
• Candidates without commercial service experi