Heating Air Conditioning Service Technician

E.R. Services; Charlotte (NC); Presencial; USD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle

Health insurance

Retirement plan with company match

Paid time off and holidays

Ongoing training

Descripción de la vacante

E.R. Services is seeking an HVAC Service Technician to diagnose, service, repair, and maintain residential and light commercial HVAC systems. The role emphasizes safety, quality workmanship, and exceptional customer service.

Key duties include troubleshooting, performing maintenance, communicating options to customers, and maintaining accurate records. On-call rotation and ongoing training are available to advance skills and career growth.

Formación

• EPA Certification required (or ability to obtain).
• NATE Certification or state HVAC license preferred.
• Strong troubleshooting and mechanical aptitude.
• Excellent communication and customer service skills.

Responsabilidades

• Diagnose, troubleshoot, repair, and maintain HVAC systems including air conditioners, furnaces, heat pumps, thermostats, and indoor air quality equipment.
• Perform routine maintenance inspections and recommend needed repairs or system improvements.
• Communicate findings, repair options, and recommendations clearly to customers.
• Complete service calls efficiently while maintaining high-quality standards.
• Ensure all work is performed in compliance with company policies, safety procedures, and applicable codes.
• Maintain accurate service records, invoices, and job notes using company software/devices.
• Keep company vehicle, tools, and equipment clean and organized.
• Participate in on-call rotation and emergency service as needed.
• Maintain strong customer relationships through professionalism and dependable service.

Conocimientos

HVAC troubleshooting

Customer service

Communication

Safety awareness

Independent work

Educación

EPA Certification

NATE Certification or state HVAC license

Valid driver’s license

Herramientas

ServiceTitan

Descripción del empleo

E.R. Services is seeking a skilled and motivated HVAC Service Technician to join our growing team. This role is responsible for diagnosing, servicing, repairing, and maintaining residential and light commercial heating, ventilation, and air conditioning systems while delivering an excellent customer experience. We are looking for a dependable professional who takes pride in quality workmanship, safety, and customer satisfaction.

Key Responsibilities:

• Diagnose, troubleshoot, repair, and maintain HVAC systems including air conditioners, furnaces, heat pumps, thermostats, and indoor air quality equipment
• Perform routine maintenance inspections and recommend needed repairs or system improvements
• Communicate findings, repair options, and recommendations clearly to customers
• Complete service calls efficiently while maintaining high-quality standards
• Ensure all work is performed in compliance with company policies, safety procedures, and applicable codes
• Maintain accurate service records, invoices, and job notes using company software/devices
• Keep company vehicle, tools, and equipment clean and organized
• Participate in on-call rotation and emergency service as needed
• Maintain strong customer relationships through professionalism and dependable service

Qualifications:

• Previous HVAC service experience preferred
• EPA Certification required (or ability to obtain)
• Valid driver’s license with acceptable driving record
• Strong troubleshooting and mechanical aptitude
• Ability to work independently and manage daily service schedule
• Excellent communication and customer service skills
• Ability to lift equipment and work in attics, crawl spaces, rooftops, and outdoor conditions

Preferred Qualifications:

• NATE Certification or state HVAC license
• Experience with residential sales recommendations and accessory upgrades
• Knowledge of ServiceTitan or similar field service software

What We Offer:

• Competitive pay
• Company vehicle
• Benefits package including health insurance
• Retirement plan with company match
• Paid time off and paid holidays
• Ongoing training and advancement opportunities

Join a company that values hard work, growth, and taking care of both customers and employees.