HVAC Service Technician — Home Comfort Pro, Company Vehicle

E.R. Services; Charlotte (NC); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

Retirement plan with company match

Paid time off and holidays

Ongoing training

Job summary

E.R. Services is seeking an HVAC Service Technician to diagnose, service, repair, and maintain residential and light commercial HVAC systems. The role emphasizes safety, quality workmanship, and exceptional customer service.

Key duties include troubleshooting, performing maintenance, communicating options to customers, and maintaining accurate records. On-call rotation and ongoing training are available to advance skills and career growth.

Qualifications

• EPA Certification required (or ability to obtain).
• NATE Certification or state HVAC license preferred.
• Strong troubleshooting and mechanical aptitude.
• Excellent communication and customer service skills.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain HVAC systems including air conditioners, furnaces, heat pumps, thermostats, and indoor air quality equipment.
• Perform routine maintenance inspections and recommend needed repairs or system improvements.
• Communicate findings, repair options, and recommendations clearly to customers.
• Complete service calls efficiently while maintaining high-quality standards.
• Ensure all work is performed in compliance with company policies, safety procedures, and applicable codes.
• Maintain accurate service records, invoices, and job notes using company software/devices.
• Keep company vehicle, tools, and equipment clean and organized.
• Participate in on-call rotation and emergency service as needed.
• Maintain strong customer relationships through professionalism and dependable service.

Skills

HVAC troubleshooting

Customer service

Communication

Safety awareness

Independent work

Education

EPA Certification

NATE Certification or state HVAC license

Valid driver’s license

Tools

ServiceTitan

Job description

E.R. Services is seeking an HVAC Service Technician to diagnose, service, repair, and maintain residential and light commercial HVAC systems. The role emphasizes safety, quality workmanship, and exceptional customer service.

Key duties include troubleshooting, performing maintenance, communicating options to customers, and maintaining accurate records. On-call rotation and ongoing training are available to advance skills and career growth.