Heartfelt Hospice Volunteer Program Lead

Gentiva; Decatur (AL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Job summary

Inspire Community is seeking a compassionate Volunteer Coordinator to recruit, train, supervise, and support volunteers serving patients and families in a hospice setting. You will ensure compliance with regulations and advocate for volunteers within the interdisciplinary team and community.

This role requires strong organizational skills, excellent communication, and the ability to work independently and with teams. A CPR certification and a valid driver's license are essential.

Qualifications

• CPR certification required.
• Valid driver's license, reliable transportation, and current auto insurance required.
• Deep understanding of hospice philosophy and emotional needs of terminally ill patients and families.
• Ability to build rapport with volunteers, staff, and community partners.
• Strong organizational and record-keeping abilities.
• Excellent verbal and written communication skills.
• Proficiency in public speaking and group facilitation.
• Flexible, empathetic, and capable of working independently and collaboratively.
• Competent in Microsoft Office and basic office equipment.

Responsibilities

• Supervise all volunteer activity within the designated service area.
• Maintain compliance with Medicare Hospice Conditions of Participation 5% volunteer requirement.
• Assess patient and family needs for volunteer services and coordinate appropriate placements.
• Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.
• Facilitate volunteer orientation and annual training requirements.
• Ensure completion of health screening requirements (TB tests, health questionnaires).
• Serve as liaison between volunteers and staff to promote strong communication.
• Represent the volunteer program at interdisciplinary team meetings and in the community.
• Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics.
• Participate in the hospice's quality assessment and performance improvement activities.
• Support volunteers with regular communication and mentoring.
• Serve as a backup volunteer when needed.
• Assist with reviewing and updating volunteer policies and procedures.

Skills

CPR certification

Driver's license

Communication

Organization

Public speaking

Microsoft Office

Independence & teamwork

Education

Bachelor's degree preferred or 4+ years related experience

Tools

Microsoft Office

Job description

Inspire Community is seeking a compassionate Volunteer Coordinator to recruit, train, supervise, and support volunteers serving patients and families in a hospice setting. You will ensure compliance with regulations and advocate for volunteers within the interdisciplinary team and community.

This role requires strong organizational skills, excellent communication, and the ability to work independently and with teams. A CPR certification and a valid driver's license are essential.