Hearing Instrument Technician & Patient Care Specialist

Veterans Health Administration; Salem (OR); On-site; USD 45,000 - 64,000; Full time

Job summary

Salem VA Medical Center Audiology is seeking a Health Technician (Hearing Instrument Specialist) to support patient care and clinical procedures.

The position requires a valid HIS license/registration with NBC-HIS certification and apprenticeship or related coursework. It is a full-time, on-site role at Salem, Oregon, with duties spanning patient education, documentation, device handling, and triage of audiology requests.

Qualifications

• U.S. citizenship required.
• English proficiency in spoken and written form.
• Completion of Apprenticeship Program for Hearing Aid Specialists or two years of related coursework.
• Current full, unrestricted license/registration as a HIS.
• Active NBC-HIS board certification (or entry-level eligibility up to two years).

Responsibilities

• Assist patient care and support diagnostic and treatment procedures in audiology.
• Document patient procedures and manage devices and inventory.
• Educate patients on hearing aids, insertion, removal and hygiene.
• Triage patient calls and audiology requests as needed.
• Prepare clinical environment for audiology procedures.

Skills

Hearing aid knowledge

Patient education

Medical documentation

Triaging calls

Infection control

Computer literacy

Education

Apprenticeship program

Related college coursework

NBC-HIS board certification

Tools

Hearing aid software

Audiology equipment handling

Job description

Salem VA Medical Center Audiology is seeking a Health Technician (Hearing Instrument Specialist) to support patient care and clinical procedures.

The position requires a valid HIS license/registration with NBC-HIS certification and apprenticeship or related coursework. It is a full-time, on-site role at Salem, Oregon, with duties spanning patient education, documentation, device handling, and triage of audiology requests.