Retail Audiologist & Hearing Instrument Specialist

NationsBenefits; Rapid City (SD); On-site; USD 60,000 - 90,000; Full time

Job summary

NationsBenefits is seeking a licensed Audiologist to evaluate candidacy for hearing aids, fit and verify instruments, and build lasting patient relationships in a retail-based clinical setting. You will educate patients on options, outcomes, and ongoing care while collaborating with leadership to enhance center performance.

The role emphasizes autonomy with strong operational support, ethical patient-centered care, and professional development opportunities across locations in the US.

Qualifications

• Current Audiology license or Hearing Aid Dispensing license in the state of role.
• Strong clinical, counseling, and interpersonal skills.
• Ability to explain technical concepts clearly to patients.
• Comfort working in a retail healthcare setting.
• Commitment to ethical, patient‑focused care.
• Willingness to participate in ongoing professional development.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle.
• Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes.
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers.
• Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs.
• Maintain accurate and compliant patient records, including documentation and outcome measures.
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes.
• Collaborate with leadership and peers to support center performance and continuous improvement.

Skills

Audiology license

Hearing aid license

Clinical communication

Retail healthcare

Patient education

Ethical practice

Job description

NationsBenefits is seeking a licensed Audiologist to evaluate candidacy for hearing aids, fit and verify instruments, and build lasting patient relationships in a retail-based clinical setting. You will educate patients on options, outcomes, and ongoing care while collaborating with leadership to enhance center performance.

The role emphasizes autonomy with strong operational support, ethical patient-centered care, and professional development opportunities across locations in the US.