Hearing Instrument Specialist/ Audiologist

NationsBenefits; Quincy (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

NationsBenefits is hiring for a full-time position in Quincy, IL, focusing on evaluating and fitting hearing aids for patients. You will conduct hearing assessments, provide personalized care, and ensure patient satisfaction through follow-up and support.

The ideal candidate will possess a current Audiology license or Hearing Aid Dispensing license, alongside strong clinical and interpersonal skills. This role offers a dynamic environment in a retail healthcare setting with opportunities for professional growth.

Qualifications

• Must have a current Audiology license or Hearing Aid Dispensing license in the state of role.
• Strong clinical, counseling, and interpersonal skills are essential.
• Ability to explain technical concepts clearly to patients.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions.
• Present product options clearly, emphasizing value and patient outcomes.
• Program, fit, and verify hearing instruments from major manufacturers.
• Perform routine follow‑up visits, cleanings, adjustments, and repairs.

Skills

Strong clinical skills

Counseling skills

Interpersonal skills

Technical explanation ability

Retail healthcare experience

Education

Current Audiology license or Hearing Aid Dispensing license

Job description

Location

We are hiring for this full‑time, onsite role within Sam’s Club in Quincy, IL. Opportunities are available in multiple locations nationwide.

Position Overview

In this position, you will be responsible for evaluating hearing aid candidacy, recommending and fitting hearing aids, and building lasting relationships with patients through education, follow‑up care, and community engagement. You will work in a retail‑based clinical environment that combines professional autonomy with strong operational support.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
• Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
• Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs
• Maintain accurate and compliant patient records, including documentation and outcome measures
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
• Collaborate with leadership and peers to support center performance and continuous improvement

Qualifications & Skills

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required)
• Strong clinical, counseling, and interpersonal skills
• Ability to explain technical concepts in a clear, patient‑friendly manner
• Comfort working in a retail healthcare setting
• Commitment to ethical practice and patient‑focused care
• Willingness to participate in ongoing professional development