Hearing Instrument Specialist

Amplifon AG; Little Rock (AR); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off (PTO)

Continuous training and development

Job summary

Amplifon AG is looking for a Hearing Care Professional in Little Rock, AR, to administer hearing evaluations and guide customers on device fittings. This role offers a competitive salary of $100,000 - $150,000 with an industry-leading commission structure.

As part of a global organization with a strong commitment to community engagement and continuous training, successful candidates will join a diverse team focused on improving lives. Benefits include health insurance, paid time off, and professional development opportunities.

Qualifications

• Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist.
• 1+ year of training or related experience as a Hearing Instrument Specialist.
• Proficiency in Microsoft Office, Windows, CRM, and POS systems.

Responsibilities

• Administer comprehensive hearing evaluations and educate customers.
• Guide customers through device fittings and demonstrations.
• Provide quality after-care services and personalized consultations.
• Lead the sale of hearing aids to contribute to revenue goals.
• Maintain data accuracy and privacy in customer records.

Skills

Licensure as a Hearing Instrument Specialist or Dispensing Audiologist

1+ year of experience

Proficiency in Microsoft Office and CRM tools

Knowledge of hearing aid devices

Job description

Amp Up Your Career

We are seeking a Hearing Care Professional who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Miracle-Ear is a place where your expertise improves lives and accelerates your career.

Compensation: $100,000 - $150,000 including base salary and an industry-leading uncapped commission structure.

Schedule: Standard business hours, Monday-Friday

Benefits Offered

• Health & Financial: Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family hearing aid benefits.
• Work-life Balance: Paid Time Off (PTO), Paid Holidays, volunteer time off and parental leave.
• Well-being: Access to our Wellness Hub and Employee Assistance Program (EAP).
• Career Development: Continuous training, development, and support through the Ampli‑Academy and other specialized learning platforms.

Responsibilities

Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss.

Guide customers through device fittings and demonstrations while educating them on the importance of hearing health.

Provide quality after‑care services and offer personalized consultations to fit unique customer needs and lifestyles.

Lead the sale of hearing aids and accessories to contribute to individual and office revenue goals.

Partner with the Front Office Associate to ensure a high‑quality customer experience, effective schedule management, and smooth store operations.

Maintain data accuracy and privacy by managing customer records in compliance with all protected healthcare data regulations.

Professional Expertise & Community Engagement

• Drive local engagement by supporting marketing initiatives and managing special events to promote hearing health awareness.
• Stay current on industry trends and maintain professional credentials through continuous education.

Must‑Have Qualifications

• Licensure: Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist.
• Experience: 1+ year of training or related experience as a Hearing Instrument Specialist.
• Technical Skills: Proficiency in Microsoft Office, Windows, CRM, and POS systems.
• Product Knowledge: Current knowledge of hearing aid devices and technology.

Preferred Qualifications

• Experience in a customer‑facing role with a strong dedication to high‑quality service.
• Confident, attentive, empathetic, and solution‑oriented approach to customer care.
• Motivated by a purpose‑driven environment and a desire to help others improve their quality of life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

13000 Chenal Pkwy, Ste 106, Little Rock, AR, 72211, US