Hearing Care Professional

Miracle-Ear, Inc.; Wichita Falls (TX); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings Account

401(k) with company match

Paid Time Off

Volunteer Time Off

Continuing training and support

Job summary

A leading hearing solutions provider in Texas is seeking a Licensed Hearing Aid Specialist to help individuals rediscover the emotions of sound. Key responsibilities include conducting hearing evaluations, providing personalized consultations, and ensuring accurate customer records. Candidates should have at least 1 year of related experience and be proficient in relevant technologies. Competitive salary potential of $100,000 to $140,000, along with comprehensive benefits including medical and dental insurance, 401(k) matching, and ongoing training opportunities.

Qualifications

• Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist.
• 1+ year training or related experience as a Hearing Instrument Specialist.
• Current knowledge of hearing aid devices and technology.
• Experience in a customer‑facing role, dedicated to providing high‑quality customer service.
• Confident, attentive, empathetic, and solution oriented.
• Proficiency in Microsoft Office, Windows, CRM, and POS systems.

Responsibilities

• Administer comprehensive hearing evaluations and provide quality after‑care services.
• Offer personalized customer consultations on hearing solutions.
• Guide the customer through device fitting and demonstration.
• Ensure data accuracy by maintaining customer records.
• Stay current on industry trends and maintain professional credentials.
• Drive local engagement by supporting marketing initiatives.

Job description

Hearing Care Professional – Miracle‑Ear, Inc.

Join Miracle‑Ear, part of Amplifon, the global leader in retail hearing aids, as a Licensed Hearing Aid Specialist. We are looking for passionate, driven individuals who are committed to helping people rediscover the emotions of sound.

Please do not visit or contact the local Miracle‑Ear stores. All applications must be submitted online for review by our regional team.

Direct messaging the job poster is not supported; apply through the official site.

Responsibilities

• Administer comprehensive hearing evaluations, educate on the effects of hearing loss, and provide quality after‑care services.
• Offer personalized customer consultations on hearing solutions tailored to each unique need and lifestyle.
• Guide the customer through device fitting and demonstration, while educating them on the importance of hearing health.
• Ensure data accuracy and privacy by maintaining customer records and complying with all protected customer healthcare data regulations.
• Stay current on industry trends and maintain professional credentials through continuous education.
• Contribute to individual and office revenue goals.
• Drive local engagement by supporting marketing initiatives and managing special events.
• Partner with the Front Office Associate to ensure a seamless customer experience, effective schedule management and store operations.

Qualifications

• Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist.
• 1+ year training or related experience as a Hearing Instrument Specialist.
• Current knowledge of hearing aid devices and technology.
• Experience in a customer‑facing role, dedicated to providing high‑quality customer service.
• Confident, attentive, empathetic, and solution oriented.
• Proficiency in Microsoft Office, Windows, CRM, and POS systems.

What We Offer

• $100,000‑$140,000 earning potential.
• Base + industry‑leading uncapped commission structure.
• Work‑life balance, with standard business hours.
• Continuous training, development & support.
• Brand recognition – we’re at the top of our industry.
• Medical, Dental, Vision, Life insurance, Health Savings Account, 401(k) with company match, Paid Time Off, Paid Holidays, Volunteer Time Off.

About Us

For over 75 years, Miracle‑Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. We operate 1,500 franchised and corporately owned retail clinics across the United States, and we’re committed to improving every customer’s quality of life.

Through the Miracle‑Ear Foundation, we give back to local communities by donating a portion of every hearing aid sold to those in need. Our culture of belonging ensures we deliver on our promise of helping millions of diverse customers rediscover the emotions of sound.

Our parent company, Amplifon, is the global leader in the retail hearing aid industry, operating nearly 10,000 clinics in 26 countries worldwide. Amplifon has been honored as a "Top Employer 2025" across Europe, the United States, Canada, and New Zealand by the Top Employers Institute.

Legal and Hiring Notes

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

Job Details

• Seniority level: Associate
• Employment type: Full‑time
• Job function: Sales and Health Care Provider
• Industries: Hospitals and Health Care; Medical Practices