Hearing Aid Technician

My Hearing Centers; Casper (WY); On-site; USD 38,000 - 52,000; Full time

Job summary

My Hearing Centers is seeking a dedicated Hearing Aid Technician to join our growing hearing care team. In this role you will support licensed providers, conduct screenings, fittings, and routine maintenance in a clinical setting.

You will handle device preparation, inventory management, patient education, and accurate documentation. Strong attention to detail and excellent communication are essential to deliver high‑quality care.

Qualifications

• High school diploma or equivalent required.
• Associate degree or healthcare training preferred.
• Prior experience as a Hearing Aid Technician or in a clinical/technical healthcare role preferred.

Responsibilities

• Perform pure-tone hearing screenings as permitted by state scope of practice.
• Assist licensed providers with hearing aid fittings and adjustments only when directed.
• Conduct routine cleanings, checks, and minor maintenance of hearing aids, including walk-in services.
• Prepare hearing aids for delivery, including charging, programming support, and documentation.
• Manage hearing aid inventory, including ordering, receiving, tracking, and storage.
• Educate patients on proper hearing aid use, care, and routine self-maintenance.
• Accurately document services, device status, and patient interactions in clinical systems.

Skills

Technical aptitude

Attention to detail

Communication skills

EMR software

Hearing aid software

Patient service

Education

Associate degree or certification

Tools

EMR software

Hearing aid software

Office technology

Job description

My Hearing Centers is seeking a dedicated and detail-oriented Hearing Aid Technician to join our growing hearing care team. If you enjoy helping patients, working with innovative medical devices, and supporting licensed providers in a clinical environment, this role may be a great fit.

Essential Job Functions

• Perform pure-tone hearing screenings as permitted by state scope of practice
• Assist licensed providers with hearing aid fittings and adjustments only when directed
• Conduct routine cleanings, checks, and minor maintenance of hearing aids, including walk-in services
• Prepare hearing aids for delivery, including charging, programming support, and documentation
• Manage hearing aid inventory, including ordering, receiving, tracking, and storage
• Educate patients on proper hearing aid use, care, and routine self-maintenance
• Accurately document services, device status, and patient interactions in clinical systems

Additional Duties (As Assigned)

• Assist with provider calendar optimization to support clinic productivity
• Support insurance verification and follow-up on benefits or authorizations
• Assist with onboarding and pre-qualification of newly scheduled patients
• Perform outbound calling to approved patient lists to support hearing evaluation scheduling

Qualifications

• High school diploma or equivalent required
• Associate’s degree, technical certification, or healthcare training preferred
• Prior experience as a Hearing Aid Technician or in a clinical/technical healthcare role preferred
• Strong technical aptitude and attention to detail
• Excellent communication and patient service skills
• Proficiency with electronic medical records, hearing aid software, and office technology

Physical Requirements

• Ability to sit or stand for extended periods
• Frequent use of hands for fine motor tasks (handling small hearing aid components)
• Ability to lift and carry up to 25 pounds
• Ability to bend, reach, and perform repetitive motions
• Adequate vision and hearing to perform device inspections and patient interactions

Compliance & Workplace Expectations

• Maintain patient confidentiality in accordance with HIPAA regulations
• Follow all company policies, clinical protocols, and safety procedures
• Comply with state and federal healthcare regulations
• Maintain a professional, respectful, and patient-focused demeanor

Equal Employment Opportunity

My Hearing Centers is an equal opportunity employer and prohibits discrimination and harassment of any kind.